Award Accelerator® and Premier AcceleratorSM
Are Award Accelerator and Premier Accelerator offered for all flights?
Award Accelerator and Premier Accelerator are available for most tickets issued by United, including award tickets and tickets for travel operated by other airlines. The specific number of miles offered and the purchase price may vary by member based on the length of your flight, your itinerary and other criteria. Miles available for purchase may not be directly related to the miles you'll otherwise be earning for your flight. Certain types of tickets may be excluded.
Do I need to buy Award Accelerator before I can purchase Premier Accelerator?
Yes, you have to purchase Award Accelerator in order to qualify for the option to purchase Premier Accelerator. The option to purchase Premier Accelerator becomes available only after you have selected an Award Accelerator offer.
How many times can I purchase Award Accelerator and Premier Accelerator for my travel?
Award Accelerator and Premier Accelerator can be purchased once per itinerary. If you want to buy Premier Accelerator, then you must purchase it at the same time as Award Accelerator. If you purchase Award Accelerator without purchasing Premier Accelerator, then you will no longer be eligible for a Premier Accelerator offer on that itinerary.
When will the miles I purchase post to my account?
Miles purchased with Award Accelerator and Premier Accelerator will post to your account within 24 hours of purchase. The actual flight miles you'll earn for your trip will still post after completion of your flight.
Why did I see a different offer during check-in than I saw on united.com?
When you purchase miles during online check-in or at an airport kiosk, offers are based on the flights for which you are checking in. When purchasing miles on united.com outside of check-in, offers are based on the total remaining flights in your reservation.
What happens if I change or cancel my flight after purchasing?
All Award Accelerator and Premier Accelerator purchases of miles are nonrefundable. You'll be able to keep any miles you've purchased even if you change or cancel your trip. This also applies when your flight is rerouted or interrupted due to conditions outside of your control.
Do miles purchased with Award Accelerator or Premier Accelerator count toward Premier® qualifying dollars or lifetime miles?
No, Award Accelerator and Premier Accelerator purchases do not count toward Premier qualifying dollars (PQD) or lifetime miles.
Can I purchase Award Accelerator and Premier Accelerator if I have a Basic Economy ticket?
Customers who are traveling on a Basic Economy ticket can purchase Award Accelerator, but are not allowed to purchase Premier Accelerator.
For additional support relating to Award Accelerator and Premier Accelerator purchases, please contact the MileagePlus Service Center.
How do Personal Miles work?
In order to buy MileagePlus miles for your account, you must be a current MileagePlus member in good standing. A combined total of 150,000 award miles may be purchased per account per calendar year through MileagePlus Personal Miles and/or MileagePlus Give Miles®. A MileagePlus account number is required when buying miles. Your credit card will be billed immediately for this transaction.
MileagePlus award travel seats are subject to capacity controls. All standard MileagePlus program rules and conditions apply. Please allow 48 hours for your MileagePlus account to be updated. MileagePlusaward miles are nonrefundable and non-transferable. Other terms may apply. Program fees and mileage rates are subject to change.
How much do award miles cost? Is there tax on the purchase?
Award miles cost $0.035 USD per mile. In addition, a federal excise tax applies and is included in the displayed price. Your credit card will be billed immediately for this transaction.
Can I get a refund for Personal Miles purchases?
Personal Miles purchases are nonrefundable and non-transferable.
How long will it take for Personal Miles purchasesto post to my MileagePlus account?
Please allow 48 hours for Personal Miles purchases to post to your MileagePlus account.
How many award miles may I buy through Personal Miles?
You may purchase a maximum of 150,000 award miles per MileagePlus account, per calendar year.
Do my Personal Miles purchases help me qualify for MileagePlus Premier® status?
Personal Miles purchases do not count towards qualification for MileagePlus Premier status levels.
Will the award miles I buy expire?
Award miles purchased through Personal Miles are treated the same as anyMileagePlus awardmiles and are subject to the terms and conditions of the MileagePlus program.
For additional support relating to Personal Miles purchases, email firstname.lastname@example.org.