Changed bag rules and optional services

We revised some of our checked baggage policies on November 5, 2015. For the latest checked baggage updates, please review all relevant baggage pages before you travel.

Baggage service charges

Carry-on baggage allowed

Each traveler can bring on board one carry-on bag plus one personal item free of charge.

  • Maximum dimensions for a carry-on bag are 9 inches x 14 inches x 22 inches (22 cm x 35 cm x 56 cm), including handles and wheels
  • Maximum dimensions for your personal item, such as a shoulder bag, backpack, laptop bag or other small item, are 9 inches x 10 inches x 17 inches (22 cm x 25 cm x 43 cm)

Please see our Carry-on Baggage page for more information.

Checked baggage

To determine first and second checked baggage service charges for your itinerary, use the baggage calculator below. Please note that as required by U.S. Department of Transportation regulations, baggage service charges for your entire itinerary are determined by the marketing carrier for the first segment of your itinerary. Your originating marketing carrier is the airline whose flight number is assigned to the first segment of your itinerary. If this carrier is not United or United Express, different charges may apply.

Baggage service charges are based on the date of ticketing and on the ticketed cabin as well as the traveler's status or membership on the date of travel. Eligibility for the checked baggage service charge waiver for travelers on award tickets issued or re-issued on or after April 15, 2015, is based on each traveler’s Premier status at check-in, rather than the status of the member whose miles were used to purchase the award ticket.

For all United Economy® tickets issued or re-issued before February 1, 2015, Premier® Gold members are eligible for three complimentary checked bags at 70 pounds (32 kg) each. For United Economy tickets issued or re-issued on or after February 1, 2015, Premier Gold members are eligible for two complimentary checked bags at 70 pounds (32 kg) each for travel between the U.S., Canada, Puerto Rico and the U.S. Virgin Islands. For travel to and from select international markets, Premier Gold members are eligible for three complimentary checked bags at 70 pounds (32 kg) each. To determine specific checked baggage service charges, please use the baggage calculator below.

How much are my checked baggage service charges?

 

 


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Checked baggage service charges apply at any point where bags are checked. For a trip that includes one or more connections, bags will be checked to the final destination stated on the ticket, and the charge for checking a bag from your origin to your destination will apply. If you have a separate ticket on another carrier, you must claim bags at the destination of the first ticketed itinerary and check bags with the other carrier to the final destination. Baggage can be checked through to the final destination if the separate ticketed itinerary includes Star Alliance member airline-operated flights. For a trip that includes a voluntary stopover, your bags will be checked to your stopover point, where you will collect your bags. When you resume travel, subject to applicable charges, you may check your bags again from the new point of check-in to the destination.

Temporary or permanent baggage embargoes, based on size, weight or number of bags, may be in place at certain airports. See our Excess Baggage Embargo page for details.

Service charge exemptions

Some customers are exempt from certain checked baggage service charges for bags within specified size and weight limits. For specific exemption details relating to your itinerary, select the appropriate status or membership from the dropdown list in the baggage calculator above. Note that exemptions cannot be combined to provide waived charges for additional bags. In the case of multiple exemptions, the greater of the allowances will apply. These benefits apply only on United- and United Express-operated flights when baggage check-in occurs with United.

U.S. military exemptions

  • Active U.S. military personnel and their accompanying dependents, not traveling on official business, receive waived service charges for up to three checked bags at 70 pounds (32 kg) each.
  • Active U.S. military personnel and their dependents traveling in United Economy on official business receive waived service charges for up to four checked bags at 70 pounds (32 kg) each.
  • Active U.S. military personnel and their dependents traveling in United Global FirstSM, United BusinessFirst®, United First® or United Business® on official business receive waived service charges for up to five checked bags at 70 pounds (32 kg) each.
  • Dependents traveling with active U.S. military personnel are also exempt as long as they are traveling in the same reservation. This exemption will not apply to group reservations including ten or more customers.

Other baggage service charges

Oversized baggage

Checked bags in excess of 62 linear inches* (158 linear cm) to 115 linear inches (292 linear cm)
Maximum size allowed may vary depending on cabin, status level, military status, itinerary and date of purchase.
*linear measurement = length + width + height
$200 USD/CAD per bag
Learn moreabout oversized baggage

Overweight baggage

Checked bags weighing more than 50 pounds (23 kg) to 70 pounds (32 kg)
Maximum weight allowed may vary depending on cabin, status level, military status, itinerary and date of purchase.
From $100 USD/CAD to $200 USD/CAD per bag

Checked bags weighing more than 70 pounds (32 kg) to 99.9 pounds (45 kg)
Maximum weight allowed may vary depending on cabin, status level, military status, itinerary and date of purchase.
Up to $400 USD/CAD per bag
Learn moreabout overweight baggage

Extra baggage

Bags checked in addition to the traveler's baggage allowance.
Checked baggage allowance may vary depending on cabin, status level, military status, itinerary and date of purchase.

From $150 USD/CAD to $200 USD/CAD per bag
Learn moreabout extra baggage


See if an excess baggage embargo applies to your travel

Items with extra handling charges

The following items are subject to a special handling service charge based on itinerary.  All service charges are listed are per item.

  1. Antlers
    Worldwide from $150 USD/CAD to $200 USD/CAD
    Learn moreabout antlers
  2. Bicycles
    Worldwide from $150 USD/CAD to $200 USD/CAD
    Learn moreabout bicycles

  3. Dry ice
    Worldwide from $150 USD/CAD to $200 USD/CAD
    Learn moreabout dry ice

  4. Kiteboards
    Worldwide from $150 USD/CAD to $200 USD/CAD
    Learn moreabout kiteboards

  5. Surfboards, wakeboards and paddleboards
    Worldwide from $150 USD/CAD to $200 USD/CAD
    Learn moreabout surfboards, wakeboards and paddleboards

  6. Pole vaulting equipment
    Worldwide from $150 USD/CAD to $200 USD/CAD
    Learn moreabout pole vaulting equipment

  7. Windsurfing equipment
    Worldwide from $150 USD/CAD to $200 USD/CAD
    Learn moreabout windsurfing equipment


Service charges for other optional services

Inflight services may be available only in select cabins and/or on select aircraft.

  1. 24-hour flexible booking policy
    No charge
    Learn moreabout 24-hour flexible booking policy

  2. DIRECTV®
    Up to $7.99
    Learn moreabout DIRECTV®

  3. Checked baggage subscription
    From $349 to $999
    Learn moreabout checked baggage subscription

  4. Earbuds for inflight entertainment
    Up to $6.99

  5. Economy Plus®
    Per flight per person: From $9 to $299
    Subscription per person: From $499 to $1099
    Learn moreabout Economy Plus®

  6. FareLockSM
    From $6.99 to $35
    Learn moreabout FareLock

  7. Inflight alcoholic beverages
    From $6.99 to $15.99
    Some options are complimentary for select cabins/flights
    Learn moreabout inflight alcoholic beverages

  8. Inflight dining
    From $3.29 to $9.99
    Complimentary snacks or meals may be available
    Learn moreabout inflight dining

  9. Inflight Wi-Fi
    Available for purchase on either a per-hour or per-flight basis, depending on the flight.
    Per-hour pricing: From $1 to $12.50 per hour
    Per-flight pricing: From $3.99 to $29.95 per flight
    Learn moreabout inflight Wi-Fi

  10. Premier Access®
    From $15 to $59 per flight segment
    Learn moreabout Premier Access®

  11. Premier AcceleratorSM
    Up to 30 cents per mile
    Learn moreabout Premier Accelerator

  12. Award Accelerator®
    Up to 3.3 cents per mile
    Learn moreabout Award Accelerator®

  13. Baggage Delivery
    From $29.95 to $109.95 per order
    Learn moreabout baggage Delivery

  14. Buy award miles
    3.5 cents per mile
    Learn moreabout buy award miles

  15. Online booking
    No charge

  16. Ticketing with a United agent
    Within the 50 United States and Canada: $25 by phone, $30 at a City Ticket Office, $35 in person at the airport. Ticketing charges may vary outside of the U.S. and Canada and based on MileagePlus status level.

  17. Replacing a lost paper ticket
    $150

  18. Same-day flight changes
    Up to $75 per passenger, depending on Premier® status
    Learn moreabout same-day flight changes

  19. Other flight changes and cancellations
    From $0 to $1,000 per passenger, based on applicable fare rules

  20. Trip Insurance
    From $19 to $252
    Learn moreabout trip Insurance

  21. Unaccompanied minors
    $99-$150 per direction of travel plus full adult fare per child (based on date of purchase and service request)
    Learn moreabout unaccompanied minors

  22. Pets
    In cabin: $125 per direction of travel
    Learn moreabout pets

  23. United ClubSM
    One-time pass: Up to $59 per person
    Membership: Up to $550 per person per year, plus $50 initiation fee for new members
    Learn more about United Club

  24. United Travel Options packages
    Economy Plus Essentials: From $36
    Economy Plus Enhanced: From $67

  25. Upgrade purchase during booking
    Up to $9,999 per flight per person

  26. Upgrade purchase during check-in
    Up to $9,999 per flight per person

  27. Upgrade award co-pay
    Up to $600 per flight per person
    Learn moreabout upgrade award co-pay