Skip navigation
Skip Navigation LinksHome > Products & services > United Travel Options packages

 United Travel Options packages

Skip to main content

United Travel Options

Booking Options

Add more flexibility into your travel purchases

Airport Options

Streamline your airport experience

Onboard Options

Elevate your inflight experience with added amenities

Arrival Options

Customize the post-flight portion of your trip

Miles Options

Reach awards and Premier status faster

Subscription & Package Options

Choose extra comfort and convenience at a discounted price

​​​​​​​​​​​​​​​
 
Product Details​
Terms & Conditions
FAQs

Tab 1

Experience comfort at a comfortable price

You can elevate your travel experience with United Travel Options products that are packaged together at a discounted price to provide more comfort, convenience and relaxation.

Economy Plus Essentials

This package offers E​conomy Plus seating and an extra standard checked bag — you'll save on these travel perks by purchasing them together.

Economy Plus Enhanced

With this package, you'll receive the Essentials (Economy Plus seating and an extra standard checked bag) plus Premier Access®, a United Club℠ trip pass and extra award miles for each passenger on the reservation, at a reduced cost compared to adding these features individually.

United Travel Options packages are available when you book flights on united.com but cannot be added to Basic Economy tickets.​​​​​​

Tab 2

  • United Travel Options packages are discounted service packages that are separate from and in addition to the base fare.
  • United Travel Options packages on their own are nonrefundable in whole or part, unless otherwise noted in these terms and conditions. However, certain changes to the associated ticket may result in a refund for the package.
  • Packages are sold by direction of travel and apply to all travelers on the reservation. Features of the package only apply to purchased flights.
  • Economy Plus® Essentials includes Economy Plus seating and one extra standard checked bag.
  • Economy Plus Enhanced includes Economy Plus seating, one extra standard checked bag, Premier Access® (priority check-in, priority security lane access where available, and priority boarding), United ClubSM trip pass and extra award miles.
  • United Travel Options packages are only available on trips with all flights marketed and operated by United or United Express®.
  • Due to limited availability of certain features, it is possible that your purchased package will not include all features in all instances. Available features will be shown before you complete your purchase. The package price will only include features that are available when purchasing.
  • Your receipt will show the individual values of the features in the package.
  • The extra standard checked bag feature will grant travelers one extra standard checked bag at 50 lbs. (23 kg) added to their allowance for the associated trip, including any baggage benefits from MileagePlus Premier® status, a checked baggage subscription or purchasing a ticket with certain credit cards. It does not cover any additional charges due to overweight or oversized baggage.
  • With the purchase of Economy Plus Enhanced, travelers will receive 500 extra award miles when purchasing tickets for travel entirely within the 48 continental United States or 1,000 extra award miles when purchasing tickets for other travel. The miles will be deposited in the travelers' MileagePlus account within 48 hours after departure of the first flight of the Economy Plus Enhanced package. All travelers must enter their MileagePlus numbers in the reservation prior to departure to receive the extra miles. Members will continue to earn award miles and bonus award miles based on fare class purchased and Premier status.
  • Extra award miles are subject to all MileagePlus terms and conditions.
  • Priority baggage handling is not included with Premier Access purchase (either purchased on its own or as part of a United Travel Options package)
  • A United Club trip pass grants a traveler access to all available United Club locations (excludes United Global FirstSM Lounges and Arrivals facilities) for the direction of travel, and expires upon completion of the trip. The pass is good for the person named on the boarding pass only – no guests.
  • Travelers under 18 cannot use a United Club trip pass unless they're accompanied by a traveler over 18 on the same reservation. All United Club terms and conditions apply during your visits to United Club locations.
  • An Economy Plus purchase reserves a seat within the Economy Plus seating area. Specific seat assignments are not guaranteed.
  • MileagePlus members will earn Premier qualifying dollars (PQD) for the Economy Plus portion of the package upon completion of travel. PQD from Economy Plus are credited to the member who travels in the Economy Plus seat.
  • Refunds for the Economy Plus portion of the package are processed automatically after scheduled departure in the event of flight cancellation or change to a different flight, when travel is completed in a standard United Economy® seat, or when travel is completed in a seat of equal or greater value through the purchase of a premium cabin seating offer. If a Complimentary Premier Upgrade is issued, then the Economy Plus portion of the package is not eligible for a refund.
  • Customers who are eligible to receive a refund for the Economy Plus portion of the package and who have not received the refund within two billing cycles of their scheduled flight departure can submit a request through united.com using the refund request form.
  • Customers who are traveling on Basic Economy tickets are not eligible to purchase Economy Plus seating, receive Economy Plus subscription benefits or purchase United Travel Options packages.
  • Offer subject to change without notice.

Tab 3

Where can I buy a United Travel Options package?

You can purchase a Travel Options package when you book travel on united.com. If you select United Economy® seating when choosing your flights, available Travel Options packages will be displayed on the Review Trip Itinerary page. Travel Options packages are currently only available during initial booking and may not be purchased after ticketing through Manage Res or through a Customer Contact Center.

Are any flights not eligible for United Travel Options packages?

Packages are not available on codeshare and mixed-airline trips, premium cabin and mixed-cabin itineraries and select itineraries to international destinations.

If I'm traveling with my family, can I buy a United Travel Options package for just one of us?

No, Travel Options packages apply to all travelers on a reservation.

How do I use the travel perks in my United Travel Options package?

Your purchase is linked to your reservation, so you just need the confirmation number to check in and then your boarding pass to enjoy the individual United Travel Options products.

  • Economy Plus® seating: You can select any available Economy Plus seat at any time after purchase and before travel by going to Manage Reservations. You can also change your Economy Plus seat at any time at no additional cost.
  • Extra standard checked bag: During check-in, the baggage service charge will automatically be processed as $0.
  • Premier Access®: Premier Access includes dedicated airport check-in lines, exclusive security lanes and priority boarding. Our system will automatically apply “Premier Access” to your reservation, and it will be noted on your boarding pass. Show your boarding pass at the Premier Access check-in and security lines for access. You will automatically be assigned to boarding group 2, unless your MileagePlus status grants a higher boarding priority.
  • United Club℠ trip pass: A United Club trip pass grants access to all available United Club locations operated by United Airlines (at the departing, connecting and arriving airports) for the direction of travel. Go to a United Club location and a United representative at the front desk will scan your boarding pass. You can enter and exit the United Club location multiple times at no additional charge.
  • Extra award miles: The extra award miles will automatically post to your account within 48 hours after departure of the first flight included in your United Travel Options package.

Can I get a refund for my United Travel Options package if I no longer want it on my trip?

No, Travel Options packages are nonrefundable unless otherwise noted in the terms and conditions, or if the ticket is refunded or canceled as permitted by the fare rules.

Will my United Travel Options package be refunded if I cancel my trip?

Yes. In the event of a ticket refund or cancellation as permitted by the fare rules, Travel Options package purchases will be automatically refunded. If the package is partially used at the time of the refund, only the value of the unused Economy Plus and Premier Access features of the package will be refunded.

What will happen if I purchased a United Travel Options package but want to change my flights?

In the event of a voluntary change to a trip as permitted by the fare rules, the United Travel Options package will be automatically refunded. If the package is partially used at the time of the change, only the value of the unused Economy Plus and Premier Access features of the package will be refunded. For a same-day change to a trip including a package, United will, if available, transfer the package to your new flight(s) free of charge. If your Travel Options package includes Economy Plus and we're unable to accommodate you in Economy Plus, the value of that feature, which is indicated on your receipt, will be automatically refunded after flight departure.

What happens to my United Travel Options package if I get upgraded?

In the event of an upgrade, excluding Complimentary Premier® Upgrades, United Travel Options packages for the entire direction of travel, including the upgraded segment, will be automatically refunded. If the package is partially used at the time of the upgrade, only the value of the unused Economy Plus and Premier Access features of the package will be refunded. The refund will occur once the upgrade has cleared.

What happens if my itinerary changes due to a cancellation or schedule change?

In the event of any involuntary changes, such as rebooking due to a cancellation or schedule change, United will, if available, transfer the package to your new flight(s) free of charge. If your Travel Options package includes Economy Plus and we're unable to accommodate you in Economy Plus, the value of that feature, which is indicated on your receipt, will be automatically refunded after flight departure. If you are re-accommodated on another airline per United's policies, any United Travel Options packages for that portion of the itinerary will be automatically refunded. If the package is partially used at the time of the involuntary change, only the value of the unused Economy Plus and Premier Access features of the package will be refunded.

I purchased a United Travel Options package that included Economy Plus, but it says no seats are available on some of my flights. Did the package price include Economy Plus seating for those flights?

Because availability of some package features (such as Economy Plus seating) may be limited, it's possible that the package you purchase may not include all features. The package price only includes the features that are available.

I purchased a United Travel Options package that included Economy Plus, but I didn't get to sit in an Economy Plus seat. Will I receive a refund?

Yes. If we're unable to accommodate you in Economy Plus, the value of that feature, which is indicated on your receipt, will be automatically refunded after flight departure.

Are my United Travel Options package purchases eligible for Premier® qualifying dollars (PQD)?

Only the Economy Plus feature of packages count toward your PQD balance for Premier status qualification. MileagePlus members will earn PQD only on the Economy Plus portion of the package upon completion of travel. PQD from these purchases are credited to the account of the member who travels in the Economy Plus seat. The number of PQD earned is indicated on your receipt.

Will I receive a refund if my checked baggage was damaged or lost?

If your additional standard checked bag is declared lost, damaged or destroyed by United in accordance with our baggage policies, you are eligible for a refund for the value of that feature as indicated on your receipt.

When will my extra award miles post to my MileagePlus account?

Extra award miles will post to your account within 48 hours after departure of the first flight included in your United Travel Options package. For additional support, please contact the MileagePlus Service Center to request a credit. Please have your ticket number ready.

I already get most of these benefits as a Premier member or with my United Travel Options subscriptions. Why should I buy a United Travel Options package?

Certain features of packages may overlap with benefits from your Premier status, purchased subscriptions or United Club membership. United Travel Options packages are always in addition to any other benefits you may hold. The additional standard checked bag allowance is on top of all your other allowances, allowing you one more standard checked bag. Also, keep in mind that your Premier or subscription benefits only apply on reservations on which you are one of the travelers and your status is active at the time of flight departure. You can purchase a United Travel Options package for others not traveling with you or for yourself if your Premier status will expire before your flights.

I purchased my ticket with a credit card that includes some of the features of the United Travel Options package. Why should I buy a package?

Some features of United Travel Options packages may overlap with benefits you get by purchasing your ticket using eligible MileagePlus credit cards. Features of packages are always in addition to any other benefit you may already receive. The additional standard checked bag allowance is on top of all your other allowances, allowing you one more standard checked bag. Also, keep in mind that your credit card benefits only apply on tickets that were purchased with that specific card. You can purchase a United Travel Options package to elevate your travel experience on trips not purchased with your MileagePlus credit card.

Do I need to be a MileagePlus member in order to purchase a package?

No, but to receive the extra award miles included in the Economy Plus Enhanced package, your MileagePlus number must be associated with your reservation before the first flight on your itinerary departs.

I purchased the Economy Plus Enhanced package and wasn't able to use the extra checked bag, Premier Access or United Club trip pass. Can I receive a refund?

No, these features are always nonrefundable, unless the entire United Travel Options package is refunded as a result of certain changes to your ticket as listed in other answers above.

Can I buy a United Travel Options package when traveling on a Basic Economy ticket?

No, Basic Economy tickets are not eligible for Economy Plus seating or Economy Plus subscription benefits.