Which flights are baggage subscription available?
Baggage subscriptions are available on United and United Express operated flights only. Flights operated by other carriers will be subject to rules applied by that carrier.
Is my baggage subscription purchase valid for all segments of my flight or only one segment?
Your baggage subscription is valid for all segments in the subscribed region on United or United Express operated flights.
Is my baggage subscription purchase valid for multiple people in my itinerary?
Benefits apply only to the number of passengers that you purchased in the subscription provided they are traveling on the same reservation. Additional passengers will be subject to standard baggage service charges.
Can I use my baggage subscription if my final destination is outside my region?
Baggage subscription region applies to the origin and destination. Standard baggage charges will apply if your origin or destination is outside your subscribed region.
Does my baggage subscription cover overweight bags?
No, any bags overweight, over size, excess, extra value, or special items will be subject to applicable baggage service charges.
Where can I manage my subscription after purchase?
You can return anytime to the My Account page on united.com to manage your subscription. It’s easy to make updates at your convenience. You can modify/upgrade, renew, or set up your subscription to auto-renew.
What if I want to upgrade to a different region or add additional passengers to my subscription?
You can upgrade your subscription at any time on the My Account page. Upgrading your subscription will extend its duration for another year with the new level of benefits that you select. Any residual value of your existing subscription will be applied to the subscription upgrade automatically.
Is my subscription eligible for auto-renew?
Yes, schedule your subscription renewal in advance so that your subscriptions renew automatically with an existing payment method. You’ll continue to enjoy uninterrupted access to your subscription.
From your My Account page, you can modify the form of payment used for auto-renew or toggle your auto-renew setting on or off.
Where can I renew my subscription?
Renew your subscriptions from your My Account page. You will have the option to select from the benefit options and to determine the price of your subscription.
Will I receive a reminder to renew my subscription?
Yes, we will send you a reminder email prior to your subscription’s expiration date with more details and information on current pricing. Renewal prices are subject to change.
Can I purchase a subscription as a gift for someone?
Yes, visit united.com to purchase subscriptions for your favorite travelers and help to make all their journeys more comfortable and convenient.
What if I have received a gift subscription?
If you received a subscription as a gift, click here to apply the subscription to your MileagePlus account.
What if I already receive the benefit of the gift subscription?
You will have the option to deposit a value to TravelBank as an electronic fund which can be applied toward any United or United Express flights or subscriptions on united.com.