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Damaged Baggage Guide

Whether you're still at the airport or you've already left, use the visual guide below to determine how to report damaged baggage.

If you have additional questions about damaged baggage, please contact the Baggage Resolution Service Center at 1-800-335-BAGS (1-800-335-2247) from the U.S. and Canada or 1-281-821-3526 from outside the U.S. and Canada