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United Club membership rules

To provide you with maximum comfort and enjoyment of the clubroom facilities, we ask your cooperation in observing the following rules:

  • Family rooms are reserved for families with small children and nursing mothers.
  • Upon entrance, please present your valid membership card and a government-issued photo ID (such as a driver's license, passport or military ID) to the representative.
  • You may bring members of your immediate family (spouse and children under the age of 21) or as many as two guests.
  • You must accompany your family and guests while they visit the clubroom.
  • Membership cards are not transferable and may not be loaned to others.
  • The cost of your membership is non-refundable.
  • Conference rooms are available for an hourly fee at most United Club locations. Reservations for conference rooms must be made in advance online, by calling 1-866-825-3016 or through a United Club representative at a U.S. location. We will hold your room for 30 minutes after the reserved time.
  • You must be at least 18 years of age to qualify for membership.
  • As a courtesy to other guests, we ask that your dress and conduct are consistent with a professional business environment.
  • Cigarettes, pipes and cigars (including electronic products) may not be smoked in clubrooms.
  • Food may not be brought into the clubrooms. (Complimentary light snacks are available in each clubroom.)
  • Airport carts are not permitted in the clubrooms.
  • Quiet pets in carry-on kennels are welcome in most clubrooms.
  • As a courtesy to other guests, please use headphones when playing personal devices such as video games and DVD players.
  • United reserves the right to restrict, alter or modify the fees, benefits, services and clubroom locations at any time with or without written notice to its members.
  • United reserves the right to revoke membership privileges of those who fail to comply with the above guidelines and/or disrupt other members.
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