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Mexico reservations contact information

For ticketing, reservations or ticket changes, contact us using the information below.

Select your country or region:

 

Contact United in Mexico

For all cities in Mexico:

Reservations and MileagePlus
01-800-900-5000

Hours
Monday – Friday, 8:00 a.m. – 11:00 p.m.
Saturday – Sunday, 8:00 a.m. – 6:00 p.m.

Services provided by United ticket offices include:

  • Flight reservations
  • Ticket changes
  • Flight check-in, starting 24 hours prior to departure
  • Group fares, bookings and ticketing
  • Seat assignments
  • Option to purchase Economy Plus® seating
  • Upgrade requests at check-in
  • Special meal requests
  • Special travel needs requests
  • Purchasing a United ClubSM one-time pass
  • MileagePlus enrollment
  • Alliance Partner ticketing
Aguascalientes

United Ticket Office
Av. Aguascalientes NTE 619
Col. Pulgas Pandas Sur

Hours
Monday – Friday, 10:00 a.m. – 6:30 p.m.

Chihuahua

United Ticket Office
Fashion Mall Local 26
Periferico De La Juventud 3501
Fracc Puerta De Hierro
Chihuahua Chih, Mexico CP 31236

Hours
Monday – Friday, 11:00 a.m. – 8:00 p.m.
Saturday, 11:00 a.m. – 2:00 p.m.

Guadalajara

United Ticket Office
Moctezuma # 3515
Astral Plaza Local 8 Zona "G"

Hours
Monday – Friday, 9:00 a.m. – 6:00 p.m.

Leon

United Ticket Office
Centro Comercial Plaza Mayor
Local 1108
Col. Valle del Campestre

Hours
Monday – Friday, 10:00 a.m. – 6:30 p.m.

Merida

United Ticket Office
Paseo Montejo 437x29
Local 3

Hours
Monday – Friday, 9:00 a.m. – 6:00 p.m.

Mexico City

Reservations
5-283-5500 (toll free within Mexico City)

MileagePlus
5-283-5550 (toll free within Mexico City)

Hours
Monday – Friday, 8:00 a.m. – 11:00 p.m.
Saturday – Sunday, 8:00 a.m. – 6:00 p.m.

United Ticket Office
Main Office
Andres Bello 45 (ground floor)
Col. Chapultepec Polanco
11560

Hours
Monday – Friday, 9:00 a.m. – 6:00 p.m.
Saturday, 9:30 a.m. – 5:00 p.m.

United Ticket Office
Centro Comercial Plaza Inn
Insurgentes Sur 1971
Local 250A – Nivel Avenida

Hours
Monday – Friday, 9:00 a.m. – 7:00 p.m.
Saturday, 10:00 a.m. – 5:30 p.m.

United Ticket Office
Centro Comercial Santa Fe
Ave. Vasco de Quiroga 3800
Local 114 PB
Col. Antigua Mina La Totolapa

Hours
Monday – Friday, 11:00 a.m. – 7:30 p.m.
Saturday – Sunday, 11:00 a.m. – 6:30 p.m.

United Ticket Office
Zona Rosa
Hamburgo 213, 9th Floor, Colonia Juarez
Mexico, 06600, D.F.
½ block from Galleria Plaza Hotel

Hours
Monday – Friday, 9:00 a.m. – 5:00 p.m.

Monterrey

United Ticket Office
Centro Comercial Galerias
Local 613 - Insurgentes 2500
Colonia Villahermosa
CP 64230

Hours
Monday – Friday, 11:00 a.m. – 7:30 p.m.
Saturday, 11:00 a.m. – 3:00 p.m.

United Ticket Office
Calzada San Pedro 400
Local 104
Col. Fuentes Del Valle

Hours
Monday – Friday, 9:00 a.m. – 6:00 p.m.

Querétaro

Reservations
52-442-220-5087 (toll free within Querétaro)

United Ticket Office
Plaza Boulevares
Prolongación Corregidora 306 local 11
Col. Álamos 3a sección
Santiago de Querétaro, Querétaro.
Mexico CP 76160

Hours
Monday – Friday, 10:00 a.m. – 6:30 p.m.

San Luis Potosi

United Ticket Office
Jesus Goytortua 370
Local 4 FRACC
Tangamanga

Hours
Monday – Friday, 9:00 a.m. – 6:00 p.m.
Saturday, 10:00 a.m. – 1:30 p.m.

Tampico

United Ticket Office
Av. Hidalgo 4503
Edificio Chairel Desp. 205
Col. Lomas del Naranjal

Hours
Monday – Friday, 9:00 a.m. – 6:00 p.m.

Torreón

United Ticket Office
Centro Comercial 4 caminos local 115A
Blvd Independencia 1300 Ote
Col Navarro,
Torreón, Coach. México CP 27010

Hours
Monday – Friday, 10:00 a.m. – 7:00 p.m.

Veracruz

United Ticket Office
Blvd. A. Ruiz Cortines
1600 Ground Floor
Centro Corporativo Mocambo
Boca del Rio

Hours
Monday – Friday, 9:00 a.m. – 6:00 p.m.