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For ticketing, reservations or ticket changes, contact us using the information below. Please make sure you visit the Flight Search and Manage Reservations sections of this website before contacting us.
Travel reservations
Reservations and information:
1-800-UNITED-1 (1-800-864-8331)
- View touch-tone menu options
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United Airlines offers an automated IVR (Interactive Voice Recognition) phone system, giving you a choice between speech recognition and touch-tone options. To navigate the 1-800-UNITED-1 menu via touch-tone, please see the list of options and corresponding touch-tone commands below:
| Option |
Command |
| Flight status |
Press 1 |
| Book a flight |
Press 2 |
| Existing reservations |
Press 3 |
| MileagePlus |
Press 4 |
| More options |
Press 5 |
| Bags |
Press 5, then 1 |
| Refunds |
Press 5, then 2 |
| Receipts |
Press 5, then 3 |
| Customer care |
Press 5, then 4 |
| Other services |
Press 5, then 5 again |
Please note: While touch-tone menus are not available on all United calls, we will always allow the touch-tone option for entering your personal information, including account or credit card numbers. For example, if you are being asked for MileagePlus account number ABC12345, you can use your telephone keypad to enter the corresponding numerical digits: 22212345.
For hearing impaired travel reservations assistance (TTD/TT):
TTD 1-800-323-0170
MileagePlus frequent flyer award reservations
For award reservations on United and our MileagePlus partners:
1-800-UNITED-1 (1-800-864-8331)
Travel reservations in other languages
Cantonese
1-800-551-0943
Monday – Friday, 8:00 a.m. – 9:00 p.m. Central time
Saturday – Sunday, 8:00 a.m. – 6:00 p.m. Central time
Dutch
1-800-225-8612
Monday – Friday, 1:00 a.m. – 9:00 p.m. Central time
Saturday – Sunday, 1:00 a.m. – 5:00 p.m. Central time
French
1-800-537-3444
1:00 a.m. – 9:00 p.m. daily, Central time
German
1-800-537-2999
1:00 a.m. – 9:00 p.m. daily, Central time
Greek
1-800-323-5419
Monday – Friday, 8:00 a.m. – 4:30 p.m. Central time
Hebrew
1-800-225-8610
Monday – Friday, 11:00 a.m. – 11:00 p.m. Central time
Italian
1-800-537-8885
Monday – Friday, 1:00 a.m. – 9:00 p.m. Central time
Saturday – Sunday, 1:00 a.m. – 5:00 p.m. Central time
Japanese
1-800-537-3366
Monday – Friday, 7:00 a.m. – 9:00 p.m. Central time
Saturday – Sunday, 8:00 a.m. – 9:00 p.m. Central time
Korean
1-800-825-2136
Monday – Friday, 9:00 a.m. – 9:00 p.m. Central time
Mandarin
1-800-551-3062
8:00 a.m. – 9:00 p.m. daily, Central time
Portuguese
1-800-323-5359
24 hours a day, seven days a week
Spanish
1-800-426-5561
24 hours a day, seven days a week
Turkish
1-877-624-2623
Monday – Friday, 8:00 a.m. – 8:00 p.m. Central time
United ticket offices
Services provided by United ticket offices include:
- Domestic / international ticketing
- Reservations
- Group fares and ticketing
- Senior Discount programs
- Ticket changes
- Advanced seat selection
- MileagePlus enrollment
- Alliance Partner ticketing
- Vacation packages
- Car and hotel reservations
Honolulu – Ala Moana Center
1450 Ala Moana Boulevard, Suite 2230
Honolulu, HI 96814
Monday – Saturday, 9:00 a.m. – 5:00 p.m.
Closed for lunch on Saturdays from 1:30 p.m. – 2:00 p.m.
New York City – Amtrak Penn Station
8th Ave & 31st Street, Ticket Lobby New York, NY 10001
Monday – Friday, 9:00 a.m. – 5:30 p.m.
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