United AirlinesA Star Alliance Member
Skip Navigation LinksHome > Travel information > Special travel needs > Customers with disabilities > Air Carriers Access Act

Air Carriers Access Act

You may download (ACAA Final Rule.pdf) a PDF version of the Department of Transportation 14 CFR Part 382, Nondiscrimination on the Basis of Disability in Air Travel. You can also obtain a copy of this regulation in an accessible format from the Department of Transportation (DOT) by any of the following means:

By telephone: Toll-free hotline for air travelers with disabilities
1-800-778-4838 (voice)
1-800-455-9880 (TTY)

By telephone: Aviation Consumer Protection Division
202-366-2220 (voice)
202-366-0511 (TTY)

By mail: Air Consumer Protection Division
C-75, U.S. Dept. of Transportation
1200 New Jersey Ave., SE.
Washington, D.C. 20590

By Web: Aviation Consumer Protection Division’s website
http://www.dot.gov/airconsumer

Download Adobe Acrobat readerDocuments may require the Adobe Acrobat reader, available for free from Adobe for Windows, Macintosh, UNIX and other platforms.

AD: Enter for a chance to win a homecoming package in our Route for the Home team promotion.