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Accessibility of United aircraft

Moveable aisle armrests

United Economy® seats with moveable armrests are identified by aircraft type, tail number and location. All new Boeing aircraft will incorporate moveable armrests in the United Economy section, except for rows designated as an exit row and the bulkhead. The fleet type is indicated in our reservation system. Actual aircraft number assignment is usually available 48 to 24 hours in advance of scheduled departure.

View locations of moveable armrests on our fleet
Fleet type (seat configuration) Location of moveable armrests
787-8 Rows 1 through 6 BDEK
(United BusinessFirst®)
Rows 17-25 ABCJKL
Rows 18-25 DEF
Rows 28-38 ABCDEFJKL
777-200ER (50/226) Rows 1 through 11
(United BusinessFirst)
Rows 17 through 25
Rows 32 DEF, 33 through 43
777-200 (36/312) Rows 17 through 36 B and H
Rows 40 through 51 B and H
777-200 (12/49/197) Rows 1 through 3
(United First®)
Rows 18 through 26
Rows 32 through 42
777-200 (8/40/218) Rows 1 through 2
(United First)
Rows 6 through 10
(United Business®)
Rows 21 DEF, 22 through 31
Rows 35 through 46
767-400 (39/203) Rows 1 to 8
(United BusinessFirst)
Rows 17 through 27
Rows 29 through 43
767-400 (35/200) Rows 17 through 29
Rows 32 through 44
767-300 (6/26/151) Rows 1 through 2
(United First)
Rows 6 through 10
(United Business)
Rows 21 through 39 B and J
767-300 (34/210) Rows 11 through 19 B and H
Rows 22 through 41 B and H
757-300 (24/192) Rows 8 ABC, 9 ABC
Rows 10 through 18
Rows 22 through 32
Rows 34 through 39
757-200 (16/159) Rows 1 through 4
(United BusinessFirst)
Rows 8 ABC, 9 through 14
Rows 22 through 39
757-200 (16/153) Rows 1 through 4
(United BusinessFirst)
Rows 8 ABC through 12
Rows 22 through 39
757-200 (12/26/72) Rows 1 through 3
(United First)
Rows 16 through 26, only D
757-200 (24/158) Rows 9 through 14, only D
Rows 22 through 38, only D
757-200 (24/162) Rows 10 through 14, only D
Rows 18 through 33, only D
747-400 (12/52/310) Rows 3 and 4 CH
(United First)
Rows 6 through 10
(United Business)
Rows 12 through 17
(United Business upstairs)
Rows 20 through 24 CH
Rows 34 through 41 CH
Rows 49 through 53 CH
737-900/-900ER (20/153) Rows 8 DEF
Rows 9 through 15
Rows 22 through 37
737-900/-900ER (20/147) Rows 8 DEF
Rows 9 through 15
Rows 22 through 37
737-800 (20/132) Rows 8 DEF
Rows 9 through 14
Rows 22 though 35
737-800 (16/144 and 14/141) Rows 8 through 15
Rows 22 though 36
737-800 (16/138) Rows 8 through 15
Rows 22 though 36
737-700 (12/112) Rows 8 through 14
Rows 22 through 31
320 (12/126) Rows 8 through 11, D only
Rows 22 through 37, D only
320 (12/132) Rows 8 through 12, D only
Rows 22 through 37, D only
319 (8/112) Rows 8 through 12, D only
Rows 22 through 34, D only

Armrest release mechanisms vary by type of seats used on the aircraft. All release mechanisms are discretely hidden as a safety precaution to prevent unwanted release during takeoff and landing. They can be located underneath the armrest covers or on the inside of the armrests.

Some release mechanisms are located underneath the rubber armrest cover at the bottom edge near the pivot point where the armrest is attached to the seat frame. To find the release, feel for an indent on the bottom edge of the rubber armrest cover, press the button and move the armrest upward. To lock back into place, move the armrest back into its "down" position.

Other release mechanisms are located between the seat back cushion and the inside of the armrest. To locate, place your hand between the armrest and the seat back cushion at the armrest pivot point. Once located, press the button and move the armrest upward. It will lock in place when returned to the original position.

Customers who avail themselves for preboarding have priority to have their wheelchair stowed in an onboard closet or space upon request. When requested during preboarding, stowage of the first wheelchair presented takes priority over other customer, crew or company materials. All United aircraft have space to accommodate at least one adult-sized wheelchair.

Lavatories

Our widebody 747, 767, 777 and 787 aircraft are equipped with an onboard wheelchair accessible lavatory. The following chart is a list of our single-aisle aircraft with lavatory curtain and handrail accommodations for our customers with disabilities.

Fleet type Aircraft numbers Lavatory accommodations
757-300 All Privacy curtain, handrails
757-200 All Privacy curtain, handrails
737-900 All Privacy curtain, handrails
737-800 All Privacy curtain, handrails
737-700 All Privacy curtain, handrails
320 All Privacy curtain, handrails
319 All Privacy curtain, handrails

Cargo compartments

Powered equipment will not be disassembled, including leaving the batteries attached, whenever the cart and/or wheelchair will fit upright through the aircraft bin door. If the size of the aircraft bin door prohibits this, airport personnel may ask you for instructions on how to disassemble your equipment. The following chart shows the maximum bin door width of our current fleet.

Widebody aircraft

Aircraft AFT bin
(width x height)
787-8 40" x 48.8"
777-200 102" x 60"
767-400 66" x 60"
767-300 70" x 66"
747-400 66" x 104"

Single-aisle aircraft

Aircraft AFT bin
(width x height)
FWD bin
(width x height)
757-300 55" x 40" 55" x 42"
757-200 55" x 40" 55" x 42"
737-900 48" x 35" 48" x 33"
737-800 48" x 35" 48" x 33"
737-700 48" x 35" 48" x 33"
320 71.53" x 48.34" 71.53" x 48.34"
319 71.53" x 48.55" 68.69" x 48.55"