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Personal device entertainment

Passenger using personal device entertainment

Watch popular movies and TV shows on your personal device with our complimentary personal device entertainment service, available on select 777 aircraft.

Personal device entertainment is currently available as the exclusive entertainment option on select 777 aircraft. This service gives you access to a library of movies and TV shows that you can stream to your personal Wi-Fi-enabled device. To determine if your upcoming flight offers personal device entertainment, visit the Aircraft page or check the Inflight Amenities tab in the Flight Status information for your flight.

If you’re traveling on a flight with personal device entertainment, be sure to bring your fully-charged laptop, smartphone or tablet, and your headphones. Power outlets and Wi-Fi Internet service are not currently available on aircraft with personal device entertainment, but these features will be added soon.

Device requirements

To view personal device entertainment, you need a Wi-Fi-enabled device (802.11a/g or n) with an Internet browser. Personal device entertainment works with many laptops, smartphones and tablets; however, AndroidTM compatibility will be coming soon. If you use an Apple® iOS 7 device, please reference the special instructions on the plane’s seatback card. Use of any mobile device is restricted to airplane or game mode per U.S. Federal Regulations.

For best results, we recommend using the following operating systems and browsers. Please note: If you are using Safari, you may need to turn off the “Private Browsing” feature.

Operating system Browser version Additional requirements
Apple iOS 5+ Safari® 5+ HTML5
Apple OS X 10.0+ Safari 5+ HTML5
ChromeTM 21+
Firefox® 18+
Flash Player 10.3+
Windows® XP, Vista, 7 or 8 Internet Explorer® 9+
Chrome 21+
Firefox 18+
Flash Player 10.3+
AndroidTM Compatibility coming soon

How to connect

  1. Select the United_Wi-Fi network
    Ensure that your Wi-Fi-enabled device is in airplane or game mode, if applicable, and select the “United_Wi-Fi” network.
  2. Visit the personal device entertainment site
    Launch your device’s Internet browser. If you are not automatically directed to the personal device entertainment home page, enter “www.unitedwifi.com” in your browser’s address bar.
  3. Select your entertainment
    Choose the category of entertainment you’d like to watch, and then select a specific title to view a summary or start playing the video. Please note that all personal device entertainment is currently available in English only.

We plan to bring a similar service – with an even larger entertainment library – to other aircraft in the upcoming months, so return to this page for updates.

Personal device entertainment terms of use

United offers a personal device entertainment service providing a selection of television shows and movies (collectively, the “Content”). Our media service, the Content, our media player for viewing the Content and any other features, tools, applications, materials, or other services offered from time to time by United in connection with its business, however accessed, are referred to collectively as the “personal device entertainment service.”

The personal device entertainment service is offered to the user conditioned on acceptance by the user (“User” or “you”) without modification of the terms, conditions and notices contained herein. The personal device entertainment service is made available to you free-of-charge. To access and enjoy the personal device entertainment service, you must agree to, and follow, the terms and conditions set forth in these Terms of Use. By using any of the personal device entertainment services (including accessing any Content) you are agreeing to these Terms of Use.

You agree not to transfer, copy or display the Content, except as permitted in these Terms of Use. You also agree not to sell, rent, lease, distribute, broadcast, sublicense or otherwise assign any right to the Content to any third party or remove any proprietary notices or labels on the Content. Nothing provided through the personal device entertainment service shall be construed as granting or conferring any patent, copyright, trademark or other proprietary rights to User.

The Content is available for viewing on select United-operated flights above 10,000 feet at the unitedwifi.com website and does not require the purchase of Internet access.

The availability of the Content may change from time to time, and from region to region. The quality of the display of the wireless movies and television shows may vary from computer to computer, and device to device, and may be affected by a variety of factors, such as your location within the plane, the bandwidth available and/or speed of your connection. United makes no representations or warranties about the quality of the personal device entertainment service.

Your use of the personal device entertainment service is at your own risk, any content downloaded or otherwise obtained through the personal device entertainment service is at your own risk, and you agree to be solely responsible for any damage to your computer or device or any data loss that may result from your use of the personal device entertainment service.

To enjoy watching instantly via your personal device, your equipment must satisfy certain system requirements. View the requirements in the Device Requirements section above.

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