Home > Travel Agency Information Center > Travel agency booking ticketing
View and download policies governing bookings and tickets.
As of March 14, 2014, we do not offer bereavement fares.
Understand our obligations and what to expect when traveling.
Our flight firming system ensures that seats are available in periods of high demand.
Find arrival, departure and gate information for yesterday’s, today’s and tomorrow's flights.
Learn more about our onboard meals and snacks, as well as special meal requests.
View our policies regarding Miscellaneous Charge Orders.
Review policy and procedures for booking passive segments.
Let the United Rate Desk price complex international itineraries.
Review frequently asked questions about the Secure Flight program.
Review ticketing policies including restrictions, fees, interline agreements and waitlist policy.
Know instantly if a United ticket has been flown.
Documents may require the Adobe Acrobat reader, available for free from Adobe for Windows, Macintosh, UNIX and other platforms.