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For questions or feedback regarding United's services for travelers with special needs, contact us using the information below. Please make sure you visit the Special Travel Needs section of this website to find answers online.
Compassion (bereavement) fares
Compassion fares cannot be booked online. Please contact United Reservations for assistance.
See our Compassion (Bereavement) Fares page for more information.
Onboard Medical Oxygen
See our Onboard Medical Oxygen page for more information.
Travelers with disabilities
Questions regarding future travel plans may be directed to our Reservations Disability Desk at 1-800-228-2744
Traveling with animals
Pets can be booked online or by calling United Reservations for assistance. See our In-Cabin Pets page for more information.
Pets in cargo
Contact our dedicated 24-hour Live Animal Desk at 1-800-575-3335 or 1-832-235-1541
For more information see our Traveling with Animals page.
Traveling with children
Children traveling alone
Unaccompanied minors can be booked online or by calling United Reservations for assistance. See our Children Traveling Alone page for more information.
Traveling with infants
See our Traveling with Infants page for more information.