Contact us

How to contact us:

Select a category below to view contact information.

Flight reservations

For information relating to: flight reservations and changes, special travel needs, groups, meetings, PerksPlus®, military and government travel, flight status and web support

For reservations assistance
View more contact options

1-800-UNITED-1 (1-800-864-8331)

For a list of touch-tone menu options, see the U.S. and Canada reservations contact information page.

Hearing impaired (TDD/TTY): 1-800-323-0170

Tickets will cost $25 more per person if booked by telephone and $30 more if booked at the airport or a ticket office. These costs may vary by country. To avoid this additional expense, book and ticket your reservation on united.com

Specialty desks
Special Travel Needs | United Groups and United Meetings | United PerksPlus^SM | Military & Government Travel | Web Support

Flight arrival and departure information
Look up flight status (terminal information, standby lists, detailed inflight amenities and more) or call 1-800-824-6200

MileagePlus^® Service Center

For information relating to: MileagePlus membership, award reservations, finding your MileagePlus number, requesting missing mileage credit, updating your account information and any other MileagePlus needs.

Mileage Plus Service Center
View contact options

United products and services

For information relating to: car and hotel reservations, United Vacations packages, United Cruises, United Club^SM, Hemispheres magazine advertising, trip insurance, foreign currency exchange, carbon offsetting program

Car reservations
View contact options

Hotel reservations
View contact options

United Vacations
Email United Vacations
View more contact options

1-888-854-3899
Monday - Sunday 7:00 a.m. - 11:00 p.m. Central Time

United Cruises
Submit email form
View more contact options

1-800-211-2039 from the U.S. and Canada

United Club^SM airport lounges
Email United Club
View more contact options

1-866-UA-CLUBS (1-866-822-5827)
(Monday - Friday 6:30 a.m. - 8:00 p.m. Central Time)

Hemispheres magazine advertising information
Email United Media
View more contact options

1-312-997-8952

Trip insurance
Email Allianz
View more contact options

1-866-456-3104

Foreign currency exchange
Email EZForex
View more contact options

1-877-393-6739
(Monday - Friday 8:30 a.m. - 5:30 p.m. Central Time)

Carbon offsetting program
Email Sustainable Travel International
View more contact options

1-720-273-2975
(Monday - Friday 8:00 a.m. - 5:00 p.m. Mountain Time)

Baggage and lost articles

For information relating to delayed or damaged bags or missing property

Report or track delayed or damaged baggage
Track the status of a delayed bag that has already been reported
Report lost items
View more contact options
1-281-821-3526
1-800-335-2247 (Toll-free from the U.S. and Canada)
00-800-33-55-2247 (Toll-free from Europe)
011-866-563-3244 (Toll-free from Mexico)

Refunds

For information relating to: refund requests, refund status, refund policies, lost paper tickets

Refunds

View contact options

Customer Care

For questions or feedback regarding United or a United travel experience

Customer Care

View contact options

Cargo and animal transportation

United Cargo and QUICKPAK
View contact options

PetSafe animal transportation
Email PetSafe
View more contact options

1-832-235-1541
1-800-575-3335 from the U.S. and Canada

Company information

For information relating to: corporate headquarters, Investor Relations, United Services flight training, media inquiries

Corporate Headquarters
Address and location information

Investor Relations
View contact options

United Services flight training
View contact options

Media inquiries

Members of the news media may contact us using the information below.
Email Media Relations