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U.S./Canada baggage information
We have recently revised the checked baggage policy for United Economy® travel within the 50 United States, Puerto Rico, the U.S. Virgin Islands and Canada.

FAQs
Frequently Asked Questions
If you are traveling on or after August 18, 2008 on an Economy ticket or Economy award ticket purchased on or after June 13, 2008, a $15 service fee will apply for your first checked bag. Also, as previously announced, a $25 fee will apply for a second checked bag, depending on when you purchased your ticket and when you are traveling. Please refer to the chart below to see which checked baggage fees may apply to you. Please note the fee exceptions below.

Checked baggage fees summary
If you purchased your tickets… and are traveling… then the following fees will apply to check bags:
First bag Second bag
Before February 4, 2008 Anytime $0 $0
Between February 4, 2008 and June 12, 2008 Anytime $0 $25
On or after June 13, 2008 Between June 13, 2008 and August 17, 2008 $0 $25
On or after June 13, 2008 on or after August 18, 2008 $15 $25

Baggage fee exceptions
You are exempt from the above fees for checking your first two bags if you are:

  • traveling in United First® or United Business®;
  • a Global ServicesSM, Mileage Plus® 1K®, Premier Executive®, Premier® or Premier Associate® member;
  • a Star Alliance® Gold or Silver member; or
  • military personnel traveling on orders.
Please visit the U.S./Canada baggage fee exceptions page for checked baggage information relating to these groups.

Oversized, overweight and excess baggage and special items
You may be subject to additional fees if:

  • you check more than two bags;
  • any of your bags weigh more than 50 lbs. (23 kg);
  • any of your bags exceed 62 linear inches (158 linear cm)*; and/or
  • any of your checked bags are considered special items.

*linear measurement = length + width + height

For more information on these baggage limits and applicable fees, please visit the Oversized, overweight and excess baggage page and the Special items page.

Additional baggage information
• Each checked bag must have an external tag or label showing the name of the customer who checked it in.
• We recommend that you arrive at the airport 90 minutes prior to departure to complete the check-in process.
• Cut-off times for checking in baggage vary depending on the departure city. Consult the following chart to determine the cut-off time for specific locations:

Cut-off times for domestic baggage check-in
(minutes prior to scheduled departure)
30 minutes 45 minutes 60 minutes
• United States*
• Puerto Rico
• U.S. Virgin Islands
• Atlanta, Georgia (ATL)
• Baltimore, Maryland (BWI)
• Charlotte, North Carolina (CLT)
• Chicago, Illinois, O'Hare (ORD)
• Denver, Colorado (DEN)
• Indianapolis, Indiana (IND)
• Las Vegas, Nevada (LAS)
• Los Angeles, California (LAX)
• Los Angeles/Ontario, California (ONT)
• New York, New York (JFK)
• Orlando, Florida (MCO)
• Philadelphia, Pennsylvania (PHL)
• Phoenix, Arizona (PHX)
• Portland, Oregon (PDX)
• Reno, Nevada (RNO)
• Sacramento, California (SMF)
• Santa Ana (Orange County), California (SNA)
• Seattle, Washington (SEA)
• San Francisco, California (SFO)
• Tampa, Florida (TPA)
• Washington DC Dulles (IAD)
• Canada
*Except for cities listed in adjacent columns

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