Take the Fast Track Through the Airport with United's New Premier Line Service
December 08, 2008

 Premier Line offers customers special, convenient access to priority check-in, security and boarding lines

CHICAGO, Dec. 8, 2008 – Customers who want to breeze to their flights more quickly may now do so with United’s new Premier Line, the newest of the Travel Options by UnitedSM.

Starting at $25, Premier Line provides priority access to three types of specially reserved lines that offer customers convenience at check-in, security and boarding, including boarding for connecting flights. 

“When we asked our customers what travel services are most important to them, they told us that access to priority lines was something they value highly,” said Dennis Cary, senior vice president and chief marketing and customer officer. “Premier Line provides convenient access to fast-track lines and is another choice for our customers to customize their own travel experience.”

Premier Line is available in the U.S. at United’s five hub airports – Chicago, Denver, Los Angeles, San Francisco and Washington Dulles – and at 9 other airports, including Boston, New York LaGuardia, and Seattle. It may be purchased at united.com when booking a ticket, while checking-in online, or anytime through the “My Itineraries” page at united.com. The option will also be available in the coming weeks at United’s airport kiosks.

United’s Premier Line service is offered to a limited number of customers each hour based on time of departure. Elite Mileage Plus members will continue to enjoy complimentary access to priority lines as they have in the past.

In addition to the new Premier Line service, customers may further enhance their travel experiences with other services from United’s Travel Options portfolio. For example, customers may conveniently ship their luggage overnight with Door-to-Door Baggage, and may choose United’s Economy Plus seating section that has up to five more inches of legroom (for elite Mileage Plus members, access to Economy Plus is complimentary). Also, with United’s Award Accelerator offering, starting at $9, customers may earn travel awards faster by multiplying the number of miles they receive when they fly.

More information about United’s new Premier Line service and other Travel Options by United offerings is available at united.com/traveloptions.

 

About United

United Airlines (NASDAQ:  UAUA) operates nearly 3,000* flights a day on United and United Express to more than 200 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C.  With key global air rights in the Asia-Pacific region, Europe and Latin America, United is one of the largest international carriers based in the United States.  United also is a founding member of Star Alliance, which provides connections for our customers to 975 destinations in 162 countries worldwide.  United's 52,000 employees reside in every U.S. state and in many countries around the world.  News releases and other information about United can be found at the company's Web site at united.com.

*Based on United's flight schedule between October 2008 and October 2009.

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