For Immediate Release

Tokyo, Nov. 19, 2004 -- Next month customers traveling on international trips that include both United- and All Nippon Airways (ANA)-operated flights will be able to use just one electronic ticket (e-ticket) for all trip segments.  Individual ANA and United tickets for departure, return and multi-city segments will no longer be required.

"E-ticketing is essential for ensuring efficient customer service.  E-ticketing is becoming the industry standard in ticket reservations and United remains at the forefront of the transition from paper tickets," said Mark Schwab, United vice president-Pacific.

United has already launched similar agreements with the Star Alliance carriers Air Canada, Lufthansa and US Airways.  ANA is the fourth step toward the completion of a global project which will soon enable customers to travel on the entire Star Alliance network with just one e-ticket. 

United has 1,030 EasyCheck-in kiosks positioned throughout 104 airports for E-ticket customers traveling within the United States or internationally from the United States.  United's EasyCheck-in services includes self-service kiosks, curbside skycap check-in and online check-in.  Also, at most of these airports, travel-ready customers checking bags can take advantage of United's EasyCheck-in Curbside skycap service.  These services free up airport employees to focus on serving customers.

About United

United Airlines (OTCBB: UALAQ.OB) is the world’s second largest airline, operating more than 3,500 flights a day on United, United Express and Ted to more than 200 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia-Pacific region and Europe, United is the largest international carrier based in the United States.** United is also a founding member of Star Alliance, which provides connections for our customers to more than 700 destinations in more than 130 countries worldwide. United’s nearly 62,000 employees reside in every U.S. state and in many countries around the world. News releases and other information about United can be found at the company’s Web site at united.com.

** Measured by revenue passenger miles as reported to the U.S. Department of Transportation for 12 months ending June 2004, the most recent comparison data available.

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