Northwest Arkansas-Bentonville area and United hubs in Chicago and Denver

CHICAGO, August 31, 2004 — United Airlines (OTCBB: UALAQ.OB) today announced United Express will introduce three daily nonstop roundtrips between Chicago and Northwest Arkansas Regional Airport (XNA), serving Bentonville and the surrounding area.  In addition, United Express will offer one new daily nonstop roundtrip between Denver (DEN) and the Northwest Arkansas Regional Airport, making United Express the only nonstop service in this market.  Flights for these routes open for sale today, with service beginning Oct. 31, 2004.  

"These additional United Express routes link travelers in the Bentonville area to United hubs, where they can connect to the world," said John Tague, executive vice president of marketing, sales and revenue.  "We are pleased to extend United Express service to Northwest Arkansas, home to several major corporations."

United is offering introductory fares for travel on the new United Express routes between Northwest Arkansas and Chicago and Denver for $99 for travel from Oct. 31, 2004 through Feb. 10, 2005.  United is also offering special fares for travel between Northwest Arkansas and other U.S. cities, with connections through Chicago and Denver.  For example, travel between Northwest Arkansas and Boston, Las Vegas or San Francisco for $109, or between Northwest Arkansas and Seattle or Portland, Ore., for $129.  All introductory fares are each way based on required roundtrip purchase by Sept. 7, 2004.  Fares are valid Tuesday through Thursday only, and require a 14-day advance purchase and Saturday night minimum stay.  See fare facts below and united.com for additional details.

Service to and from Northwest Arkansas Regional Airport will be provided by SkyWest Airlines doing business as United Express using 50-seat regional jets.

United's schedules for the new routes will offer convenient times for business travelers and provide connection opportunities to United's global route network.

The initial schedule will be as follows:

About United

United, United Express and Ted operate more than 3,500 flights a day on a route network that spans the globe.   News releases and other information about United may be found at the company's Web site at www.united.com.

FARE FACTS: Fares above are each way based on required roundtrip purchase for United Economy® travel.  Seats are limited and may not be available on all flights/dates. Purchase Requirements: Tickets must be purchased at least 14 days in advance and ticketed within 24 hours of making reservations, but no later than 9/7/04. Sale fares apply to U.S. point-of-sale only. Reservations and ticket purchases on united.com must be completed simultaneously. Travel Days/Dates: Fares above are valid for travel from 10/31/04 through 2/10/05, and are valid for travel Tuesday through Thursday only. Fares for other days of the week are higher.  Blackout Dates: Fares above are not valid for travel on 11/23/04, 11/24/04, 11/28/04, 11/29/04, 12/26/04 and 1/2/05.  Min./Max. Stay: A Saturday night minimum stay is required and the maximum stay is 30 days. Additional Taxes/Fees: Fares do not include a $3.10 per flight segment tax. A flight segment is defined as one takeoff and one landing. Fares do not include the September 11th Security Fee of up to $10 maximum per roundtrip or Passenger Facility Charges of up to $18, which may be collected depending on the itinerary. Itinerary Changes: Tickets are non-refundable. No changes may be made after ticketed departure date for any portion of the ticket. Tickets whose reservations are cancelled prior to the ticketed departure date are valid for travel one year from the original issuance date. Changes made on or before departure are subject to fare rules and a service charge of $100. If a reservation is not cancelled before the ticketed departure date, the ticket has no value. Other Conditions: Fares are subject to change without notice. Other restrictions may apply. Lower fares may be available.

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