Home > Customer service > Email: Customer Relations

Email: Customer Relations
At United, we are committed to our customers and value your feedback. United's Customer relations team focuses on responding to issues related to your past travel or general inquiries.

If your issue relates to future travel (questions about your reservation, seat issues, etc.), call Reservations to receive the immediate attention your travel plans deserve. Contact United Reservations at 1-800-UNITED-1 (1-800-864-8331) in the U.S. and Canada.

For Reservation contact information outside of the U.S. and Canada, visit Worldwide sites at united.com.

On other matters, we in Customer Relations can serve you best when you fill in the information below.

Thank you,
Customer Relations
An asterisk (*) denotes a required field.
Please let us know if you would like us to respond to your message: *
Many customers tell us they would like to share comments without further communication. All messages are communicated to appropriate departments even if you don't require a response.
Yes, please respond to my message.
No, you do not need to respond to my message.


Compliment
Complaint
Comment / Suggestion / Inquiry / Other

Mileage Plus number Status *
Email address *
 Send a copy to your email address
Prefix
 First name *
 Last name *
Street address *
Street address 2
City *
State *
 Zip *
Country
Phone
If your e-mail is related to a completed trip, please enter the following information. If you don't have this information, please include as much detail as possible in your message below.
Ticket Number
Originating flight number
Originating travel date
Origin city
Destination city
Message *



Compatible browsers  |  Terms and conditions  |  Privacy  |  © 2009 United Air Lines, Inc.