Customers with special needs
Aircraft accommodations
United has developed seats with movable armrests, onboard wheelchairs, and more.

Canes and crutches
Permitted but must be stowed safely on board. 

Deaf or hard of hearing
Make TTY flight reservations by calling 800-323-0170.

Medical oxygen
You must use equipment provided by United and prior arrangements must be made. 

Medical devices onboard


Pregnant travelers
Follow these important guidelines if you are traveling during the final months of your pregnancy.

Blind or sight impaired
If you need assistance, our employees will explain emergency procedures and aircraft surroundings.

Cognitive and developmental disabilities
Connection assistance is available.

Service animals
Service animals may accompany their owners at no additional cost.

Wheelchairs
Every United® station has wheelchairs available, and we've developed systems for making sure you can use your own, too.

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