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Silver Wings Frequently Asked Questions

If you still have questions after reviewing the information below, please call the Silver Wings Travel Center, Monday through Friday, 9 a.m. – 5 p.m. CST at 1-800-720-1765.

What is Silver Wings Plus?
Silver Wings Plus® is a membership-fee-based travel program offering significant savings to travelers who are at least 55 years of age. The program is no longer accepting new members.

How can I enroll in the program?
Starting July 1, 2007, Silver Wings Plus no longer offers annual memberships. And, effective immediately, Silver Wings Plus no longer activates, renews or extends annual memberships.

I do not have a Mileage Plus® account or united.com password. How do I book travel using Silver Wings fares?
If you do not have a Mileage Plus number, register now. If you do not have a united.com password, you may register a password and profile. Registration does not provide immediate access to reservations. You will have to add your Mileage Plus number to your reservation in order to view the reservation in My Reservations. Contact your booking source to add your number. Please have your record locator and Mileage Plus number.

How do I contact the Silver Wings Travel Center?
You may contact the Travel Center at 1-800-720-1765. Travel Center hours are Monday through Friday from 9 a.m. to 5 p.m. CST.

How do I use a Zone Fare to purchase a ticket?
Zone Fares may be booked online at united.com or through the Silver Wings Travel Center, at 1-800-720-1765, for a $25.00 servicing fee.

Can a member travel with a companion and receive the same Zone Fare rates?
Silver Wings Plus is designed to allow our members to travel with a companion. The companion receives the same benefits and discounts as the member as long as they are traveling together on the same reservation and paying the same Silver Wings Plus Zone Fare. There is no age requirement for the companion; therefore a child, grandchild, friend or spouse can be the traveling companion.

How do I book Zone Fares online at united.com?
To book online, you must have a united.com profile, and complete these simple steps:

1. Log in using your Mileage Plus account number or email address on the united.com home page.
2. Once you are logged in, go to united.com/shopforflights.
3. The 'Shop for flights' page is displayed. Enter your flight search information and “silverwings” in the Electronic certificate or promotion code field.
4. The Search Results page is displayed. Silver Wings Zone Fare flights will be indicated with a star. If there are no flights available that meet the criteria of the promotion you will see a message stating, "You have entered a valid promotion, but there are no eligible flights available. Please try selecting other dates."

How do I change my address and/or email address on file for Silver Wings?
You can change the address and/or email address we have on file by calling our Travel Center at 1-800-720-1765. Travel Center hours are Monday through Friday from 9 a.m. to 5 p.m. CST.

Is there a fee to use the Silver Wings Plus Travel Center to book travel?
There is a $25.00 servicing fee to book a Zone Fare or a published fare over the phone.

Is there a fee to book travel online?
There is no fee to purchase a published airfare at united.com. Zone Fares may be booked online at united.com or through the Silver Wings Travel Center for a $25.00 servicing fee.