Confirmed same-day travel changes
On the same day of travel as your scheduled itinerary, if eligible seats are available, you can confirm a seat on an alternate United® or Continental® flight departing within three hours of the time of your request. Confirmed same-day changes involving only United flights may be completed online, by phone through United Reservations or at the airport. Confirmed same-day changes that switch from a United flight to a Continental flight may only be completed at the airport. A fee may apply in each direction of travel, as follows:

Important notes:

• Confirmed same-day travel changes are available only for flights that are wholly within the United States.
• Available only for identical routings (same origin, destination and connection city, if applicable). You may change your connection city only if requesting the change at the airport.
• Alternate flights must be scheduled to depart within three hours of your request. For United flights departing more than three hours after your request, or if changing to a flight that departs later than your originally scheduled flight, the standard change fee policy will apply.
• The confirmed same-day travel change fee is nonrefundable and will be collected at the time when the change request is made.

Unconfirmed same-day standby
If a confirmed change is unavailable, you may choose to stand by for a seat on an alternate United flight on the same day of travel as your scheduled itinerary. A fee may apply in each direction of travel, as follows:

If you request same-day standby, your name will be added to the standby list for the selected flight, and you will receive a departure management card for that flight when you complete check-in. Your name will be called at the departure gate if a seat is available on the selected flight, and your departure management card will then be replaced with a boarding pass. You will not be charged the fee until/unless you board a standby flight.

You can request same-day standby during online check-in or at an EasyCheck-in® kiosk at the airport. You may also see a customer service representative at the airport check-in counter.

• Same-day standby is available only for flights within or between the United States, Puerto Rico, the U.S. Virgin Islands and Canada.
• Available only for identical routings (same origin, destination and connection city, if applicable).
• Standby flights must be scheduled to depart on the same day as your original ticketed flight and must depart earlier than your originally scheduled flight.
• The same-day standby fee is nonrefundable. Payment information must be provided when requesting standby, but the fee will only be charged upon boarding of a standby flight.

*Customers traveling on Standard Award tickets or fully refundable tickets are exempt from fees for confirmed same-day travel changes and unconfirmed same-day standby.