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Complimentary upgrades for select Y/B fares
 Information on Complimentary upgrades for select Y/B fares applies until Unlimited Domestic Upgrades are in place in the second quarter of 2010. At that time, Y/B Complimentary Upgrades will no longer be offered.
With Unlimited Domestic Upgrades, your upgrade experience will be even easier as you will have an unlimited balance of upgrades that will be automatically requested at purchase. Learn more about Unlimited Domestic Upgrades.
| Complimentary upgrades quick reference guide |
| Upgrade availability |
Upgrade seats are dependent upon demand for paid premium fares and may not always be available. In general, many first or business class bookings do not occur until a week or two before departure, so upgrade seats may not be available until closer to your flight date. Upgrades may only be requested once your ticket has been issued. |
| Upgrade processing times, clearance and waitlists |
Complimentary upgrades are processed according to your Mileage Plus Status. Upgrade requests placed prior to these processing times will show up as
"Status: Pending" in My Itineraries. Upgrades will be confirmed if seats are available when your request is processed, otherwise, you will be placed on a waitlist. You can check the status of your request in My Itineraries.
If upgrade seats become available, the waitlist will be processed based on your elite status, ticketed booking class and time of request, in that order. If your upgrade request has not cleared by the time you check in, you will be placed on the Upgrade List when you check-in. Available premium seats will be allocated at the gate according to your Mileage Plus status and booking class. |
| How to earn |
A request will be placed automatically for elite members who have purchased select fares in Y or B booking class within Region 1 (United States, Canada, Caribbean, Central America and Mexico). |
| Valid carrier |
Flights marketed and operated by United and United Express. |
| Valid travel regions |
Within Region 1 (United States, Canada, Caribbean, Central America and Mexico), on select fares in Y or B booking class. Fares may not be available in all markets. |
Upgradeable
booking classes |
• United Economy (Y, B) on the following fare basis codes only:
Y, YUAS, YUA, Y2, BUAS, BA3, BA3S, BUA, B2 |
| Upgrade service classes |
• United Economy to United First (on 2-cabin aircraft)*
• United Economy to United Business (on 3-cabin aircraft)
• United Business to United First (on 3-cabin aircraft)
* Double upgrades from United Economy to United First are not permitted on 3-cabin aircraft. |
| Non-upgradeable booking classes and tickets |
• United Business (C,D,J,Z)
• United Economy (M,E,H,U,Q,V,W,S,T,K,L and G)
• United Economy booking classes Y and B if not booked with fare basis codes:
Y, YUAS, YUA, Y2, BUAS, BA3, BA3S, BUA, B2
• Select government/military fares and some other fares
• Award tickets (booking classes XY, NY, XC for Saver awards and booking
classes Y and C for Standard awards)
• Tickets already upgraded to United Business (booking class NC)
• Tickets purchased through Priceline and Hotwire, where the airline is not
disclosed until after payment |
| Upgrade processing |
Global Services - 100 hours prior to departure
1K - 100 hours prior to departure
Premier Executive - 72 hours prior to departure
Premier - 48 hours prior to departure
Premier Associate - 36 hours prior to departure
General members - Upgrade not applicable |
| Upgrading companions |
One traveling companion on the same reservation is permitted. |
| Transferability |
Not applicable |
| Mileage accrual |
Miles earned will be based on the original ticketed booking class, not the upgraded class of service. |
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