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Compassion fares
| United offers discounted fares, called compassion fares, to customers purchasing tickets for last-minute travel for the purposes of obtaining medical treatment, attending to a seriously ill or injured family member, or attending the funeral of a family member.
Compassion fares provide a 10% discount off of any published fare for tickets purchased within six days of travel. These fares must be booked through United Reservations at an airport ticket counter or by calling 1-800-UNITED-1 (1-800-864-8331). The booking fee that would normally apply will be waived for compassion fares.
Please have the following information ready when making your reservation:
- The name of the family member who is the reason for your travel
- The family member's relationship to you
- The name, address and telephone number of the hospital, hospice or funeral home
- The name of the attending physician (if applicable)
If existing travel plans must be changed due to any of the above-listed situations, then the change fee will be waived.
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