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U.S./Canada baggage information
United has published a new checked baggage policy for customers who purchase Economy tickets for travel exclusively within the 50 United States, Puerto Rico, U.S. Virgin Islands and Canada.
Customers purchasing any domestic Economy ticket and who do not have premium status in Mileage Plus or Star Alliance may check one bag for free and a second bag for $25.00. Customers who have attained Premier Associate status or higher in Mileage Plus or Silver status and above with a Star Alliance partner are exempt from this policy change. This new policy applies to tickets purchased on or after February 4, 2008 for travel on or after May 5, 2008.
The number of free bags allowed per customer will vary according to your Mileage Plus status and/or the type of ticket purchased. Consult the table below for the current checked baggage allowance.
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UPDATE – On April 4, 2008, United revised its domestic checked baggage fees to include customers traveling on refundable fares, government fares and Standard Award tickets in Economy class in the policy charging a service fee for checking a second bag. Customers who purchased these types of fares on or after February 4, 2008 and prior to April 4, 2008 for travel on or after May 5, 2008 may request a waiver of the second bag service fee upon check-in with a Customer Service Representative at the airport. Alternatively, those customers may request reimbursement from United’s refund department.
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For tickets purchased on or after February 4, 2008 for travel on or after May 5, 2008
| Program status |
Fare/Ticket type |
Free baggage allowance |
Max. weight per bag |
Max. bag size |
• Mileage Plus general member
• Non-member of Mileage Plus |
• All Economy fares
• Economy Saver Award tickets
• Economy Standard Award tickets |
1 |
50 lbs/
23 kg |
62 linear in/
158 linear cm (length + width + height) |
• First class fares
• Business class fares
• First Award tickets
• Business Award tickets |
2 |
• Premier
• Premier Associate
• Star Alliance Silver |
• All fares or Award tickets |
2 |
• Global Services
• 1K
• Premier Executive
• Star Alliance Gold |
• All fares or Award tickets |
3 |
70 lbs/
32 kg |
| • Military personnel traveling on orders |
• All fares or Award tickets |
2 |
115 linear in/
292 linear cm (length + width + height) |
For tickets purchased before February 4, 2008, visit the Additional information page for free baggage allowance details.
To view answers to the most commonly asked questions regarding the U.S./Canada checked baggage policy, visit U.S./Canada baggage questions. If you would like information on how this new baggage policy affects oversized and excess baggage items, please visit Oversized and excess baggage. In addition, remember to take note of the following:
- Each checked bag must have the name of the person traveling on the outside of the bag
- United recommends that you arrive at the airport 90 minutes prior to departure to complete the check-in process
- Cut-off times for checking-in domestic baggage vary depending on the departure city. Consult the following chart to determine the cut-off time for specific locations:
Cut-off times for domestic baggage check-in
(minutes prior to scheduled departure) |
| 30 minutes |
45 minutes |
60 minutes |
• United States*
• Puerto Rico
• U.S. Virgin Islands
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• Atlanta, Georgia (ATL)
• Charlotte, North Carolina (CLT)
• Chicago, Illinois, O'Hare (ORD)
• Denver, Colorado (DEN)
• Indianapolis, Indiana (IND)
• Las Vegas, Nevada (LAS)
• Los Angeles, California (LAX)
• Los Angeles/Ontario, California (ONT)
• New York, New York (JFK)
• Orlando, Florida (MCO)
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• Philadelphia, Pennsylvania (PHL)
• Phoenix, Arizona (PHX)
• Portland, Oregon (PDX)
• Reno, Nevada (RNO)
• Sacramento, California (SMF)
• Santa Ana (Orange County), California (SNA)
• Seattle, Washington (SEA)
• San Francisco, California (SFO)
• Tampa, Florida (TPA)
• Washington DC Dulles (IAD) |
• Canada |
*Except for cities listed in adjacent column
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