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Star Alliance/Other Airline Partners mail-in information
Request retroactive credit for your completed flight on a Star Alliance Partner or Other Airline Partner by mail. Remember that your flight must have occurred less than 12 months ago for it to be eligible for credit.
- To submit your request for credit, please send a written request with the information listed below:
- Your name and Mileage Plus account number
- A copy of your ticket or E-Ticket receipt
- Your original boarding pass
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- Information should be mailed to the Mileage Plus service center:
| Within the U.S.A.: |
Outside the U.S.A.:
(except Australia and New Zealand) |
United Mileage Plus
P.O. Box 6120
Rapid City, SD 57709-6120 |
United Mileage Plus
International Service Center
P.O. Box 6120
Rapid City, SD 57709-6120 |
NOTE: You can also submit your request for retroactive mileage credit on Air China, All Nippon Airlines, Lufthansa, SWISS, TAP Portuga, THAI or US Airways online. You can access the online form at united.com/retrocredit.
- Please allow 2 months for the miles to be posted to your Mileage Plus account.
Star Alliance and Other Airline Partners include the following airlines:
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Star Alliance member airlines: |
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Other Airline Partners: |
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Adria
Air Canada
Air China
Air New Zealand
All Nippon Airlines
Asiana
Austrian Airlines
bmi - British Midlands
Blue1
Croatia
EgyptAir
LOT |
Lufthansa
SAS
Shanghai Airlines
Singapore
South African Airways
Spanair
SWISS
TAP Portugal
THAI
Turkish Ailrines
US Airways |
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Air One
Emirates
Island Air
Qatar
TACA
TAM |
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