Ticket policy changes are effective immediately for customers with the following travel plans:

Dates and cities impacted

Traveling on October 19 – January 15:
(with tickets purchased on or before October 19)

To and from the following cities:
Cancun, Mexico
Note: Cancun changes must be made no later than November 29, 2005, otherwise normal fees will apply
Cozumel, Mexico

Traveling on October 20 – November 17:
(with tickets purchased on or before October 19)

To and from the following cities:
Fort Lauderdale, FL
West Palm Beach, FL
Miami, FL
Fort Myers, FL
Key West, FL

Traveling on October 20 – October 30:
(with tickets purchased on or before October 19)

To and from the following cities:
Tampa, FL
Orlando, FL
Sarasota, FL

Summary of reaccommodation policy changes

• All United®, United Express®, Ted^SM and United code-share flights are covered under the policy.
  
• For customers currently en route who would like to adjust a return trip:  Rules and restrictions regarding standard change fees, advance purchase, day or time applications, and/or minimum stay or Saturday night-stay requirements have been waived. Customers returning from Mexico also have the option to fly on a United flight from an alternate city within Mexico for no extra charge.
  
• For customers who have not begun travel:  You may make one change to your travel plans without change fees or advance purchase requirement for the same itinerary.  For a new itinerary, you may make one change without change fees.  Rescheduled travel may be subject to higher fares if it does not meet original rule and booking codes restrictions or is a new itinerary.
  
• All Mexico passengers are eligible for a refund in the form of a travel voucher.  All customers with already cancelled flights are eligible for a refund.
  
• These policies also apply to Mileage Plus® tickets.

To change your reservation, please contact United at 1-800-United-1 or your travel agency.

United will continue to monitor the situation and adjust ticketing policies as necessary.