United Airlines - Hurricane Ivan flight & ticket information

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Hurricane Ivan flight & ticket information

Revised ticket policy

Ticket policy changes are effective immediately for customers with the following travel plans:

Dates and cities impacted

Traveling on January 12-14 2007

(with tickets purchased on or before January 12, 2007)

To, from, or through the following states/city:

Kansas
Missouri
Oklahoma
Dallas TX

Summary of reaccomodation policy changes

· All United®, United Express®, TedSM and United code-share flights are covered under the policy.

· Changes must be made by midnight of your original travel date.

· For customers currently en route who would like to make one change to their return trip: Rules and restrictions regarding standard change fees, advance purchase, day or time applications, blackouts, and minimum or maximum stay requirements have been waived. Origin and destination cities must remain the same.

· For customers who have not begun travel: You may make one change to your travel plans without change fees or advance purchase requirement for the same itinerary. For a new itinerary, you may make one change without change fees. All rescheduled travel may be subject to higher fares if it does not meet original rule and booking code restrictions or is a new itinerary.

· Only customers with already cancelled flights are eligible for a full refund.

· Policies also apply to Mileage Plus, consolidator and internet tickets (including Hotwire and Priceline).

To change your reservation, please contact United at 1-800-United-1 or your travel agency.

United will continue to monitor the situation and adjust ticketing policies as necessary.

Check flight status

If your flight has been cancelled, call United at
1-800-UNITED-1(1-800-864-8331) to rebook on a later flight.

You can also take advantage of our free customer-paging service, which will automatically notify you of your flights' status via email or your text-enabled cellular phone or pager.

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CHICAGO, March 16, 2006 - United Airlines has revised its ticketing policies for its customers with travel plans to and from Chicago and Rockford, Ill., and Madison and Milwaukee, Wis., affected by the Chicago snowstorm. These revised policies apply to all customers ticketed on or before March 16, for travel March 16-17, to and from these cities on any United®, United Express^®, Ted^SM or United code-share flight.

For customers currently en route who would like to adjust a return trip, rules and restrictions regarding standard change fees, advance purchase, day or time applications, and/or minimum stay or Saturday night-stay requirements have been waived.

For passengers who have not begun travel, one change to the travel plans may be made without change fees or advance purchase requirement for the same itinerary. For a new itinerary, one change may be made without change fees. Rescheduled travel may be subject to higher fares if it does not meet original rule and booking-codes restrictions or is a new itinerary.

For all customers, only those with already canceled flights are eligible for a full refund.

Passengers may make these changes by calling their travel agency or United reservations at 1-800-UNITED-1 on or before the original travel date. Customers are advised to visit United's Web site at www.united.com or to call 1-800-UNITED-1 for flight status information as the situation progresses. United will continue to monitor the situation and adjust ticketing policies as necessary.

These temporary policies also apply to any Mileage Plus® tickets that meet these same date and itinerary guidelines.

About United
United Airlines (OTCBB: UALAQ.OB) is the world's second largest airline, operating more than 3,400 flights a day on United, United Express and Ted to more than 200 U.S. domestic and international destinations from its hubs in Los Angeles, San Francisco, Denver, Chicago and Washington, D.C. With key global air rights in the Asia-Pacific region, Europe and Latin America, United is the largest international carrier based in the United States.* United is also a founding member of Star Alliance, which provides connections for our customers to nearly 800 destinations in 139 countries worldwide. United's 60,000 employees reside in every U.S. state and in many countries around the world. News releases and other information about United can be found at the company's Web site at united.com.

*Measured by revenue passenger miles as reported to the U.S. Department of Transportation for 12 months ending September 2004, the most recent comparison data available.

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