Here are a few of the ways we put 1K® members first:
First on the phone: 1K 1Call
To receive personal assistance in booking your worldwide flights, you or your travel professional have a direct line to our private 1K reservations service in the U.S., Canada, and several locations in Asia, Australia, Europe, and Central America. In other areas, your local United Reservations office will assist you. For a complete directory of elite reservations phone numbers, please refer to your 1K brochure.
1K Priority Reservations
You have priority status to acquire seats on United flights, even on many sold out flights, on all United (excluding TedSM)and United Express® flights anywhere. However for all priority reservations for you, and one traveling companion, you must call 1K Reservations no later than 6 hours before your flight and no earlier than thirty* days in advance, and purchase an E-TicketSM in United Economy® Y booking class fares**.
First in line: Priority check-in
Check-in for your United flights at the counters designated specifically for you. If no Premier line exists, you are welcome to check-in with our United First® customers at most major terminals in the U.S. and Canada. On international flights, you may check-in with our United Business® customers.
You may also use Priority check-in counters when flying on any of our Star Alliance® member carriers. Look for the "Star Alliance Gold" sign for your Priority check-in position.
United Economy Plus
United Economy Plus is complimentary for elite members. United Economy Plus is an exclusive area of 6 to 11 rows in the United Economy section, offering up to 5 additional inches of legroom. Advance seating is available at the time of booking on a first-come, first-served basis; member must also have Elite status at the time of travel to retain reserved Economy Plus seats. Economy Plus® is available on all United and Ted aircraft.
Complimentary Upgrades
When seating is available, 1K members who book select Y or B class tickets within Region 1 (U.S., Canada, Caribbean, Central America and Mexico) will automatically be upgraded to the next class of service: Business Class on a three-cabin aircraft, First Class on a two-cabin aircraft.
Priority on the waitlist
If a United flight you want is full, you can be added to the waitlist for seats that may become available. Your waitlist status is determine by your status and then by the fare you purchased, with higher fares getting higher priority. For award travel, your place on the waitlist is determined first by status, then by the time your request is made.
* Reservations for United Airlines flights to Hawaii must be booked within seven days of departure.
** Domestic YUA or Y fares, International Y, YR, YW, YX, Y2, Y2R, Y4, YCE, YUX, YOX, YUA, YUXP, YWOW or YXOW.
