Here are a few of the ways we put Premier® members first:

Information on Complimentary upgrades for select Y/B fares below applies until Unlimited Domestic Upgrades are in place in the second quarter of 2010. With Unlimited Domestic Upgrades, your upgrade experience will be even easier as you will have an unlimited balance of upgrades that will be automatically requested at purchase. Learn more about Unlimited Domestic Upgrades.

First on the phone: Premier reservations
To receive personal assistance, call our dedicated Premier Reservations service in the U.S., Canada, and several locations in Asia, Australia, Europe and Central America. In other areas, your local United Reservations office will assist you. For a directory of Premier reservations phone numbers, please visit united.com/wwcontacts.

First in line: Priority check-in
Check in for your United flights at the counters designated specifically for you. If no Premier line exists, you are welcome to check in with our United First® customers at most major terminals in the U.S. and Canada. On international flights, you may check in with our United Business® customers.

United Economy Plus®
Economy Plus seating is complimentary for Premier members and a traveling companion. Economy Plus is an exclusive area of 6 to 11 rows in the United Economy® cabin, offering up to an additional 5 inches of legroom. Advance seating is available at the time of booking on a first-come, first-served basis, and the member must also have elite status at the time of travel to retain reserved Economy Plus seats. Economy Plus is available on all United aircraft.

Unlimited Y/B Complimentary upgrades
With the purchase of a full-fare Economy-class ticket (on select Y/B fares**), Premier members, plus one companion traveling on the same reservation, can upgrade one class of service for travel within the United States, Canada, Hawaii, Caribbean, Mexico and Central America free of charge, and without having to redeem any miles. Subject to availability and specific fare codes. Not valid on Government fares. Y/B Complimentary Upgrades will no longer be offered after the launch of Unlimited Domestic Upgrades, planned for the second quarter of 2010.

Priority on the waitlist
If a United flight you want is full, you can be added to the waitlist for seats that may become available.

• For paid traveler, your priority status on the waitlist is determined first by your Mileage Plus status, then by the fare you purchase, with highest fares getting highest priority.
• For award travel, your place on the waitlist is determined first by status, then by the time your request is made.