Here are a few of the ways we put Premier® members first:
First on the phone: Premier reservations
To receive personal assistance, call our dedicated Premier Reservations service in the U.S., Canada, and several locations in Asia, Australia, Europe and Central America. In other areas, your local United Reservations office will assist you. For a directory of Premier reservations phone numbers, please visit united.com/wwcontacts.
First in line: Priority check-in
Check in for your United flights at the counters designated specifically for you. If no Premier line exists, you are welcome to check in with our United First® customers at most major terminals in the U.S. and Canada. On international flights, you may check in with our United Business® customers.
United Economy Plus
Complimentary for Elite members and a companion. United Economy Plus is an exclusive area of 6 to 11 rows in the United Economy section, offering up to an additional 5 inches of legroom. Advance seating is available at the time of booking on a first-come, first-served basis; member must also have Elite status at the time of travel to retain reserved Economy Plus seats. Economy Plus is available on all United and Ted aircrafts.
Complimentary upgrades
When seating is available, Premier members who book select Y or B class tickets within Region 1 (U.S., Canada, Caribbean, Central America and Mexico) will be upgraded if available to the next class of service: Business Class on a three-cabin aircraft, First Class on a two-cabin aircraft.
Priority on the waitlist
If a United flight you want is full, you can be added to the waitlist for seats that may become available. Your priority status on the waitlist is determined first by the fare you purchase, with highest fares getting highest priority. Then, within each fare, priority is based on your Mileage Plus® status. For award travel, your place on the waitlist is determined first by status, then by the time your request is made.
