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United Mileage Upgrade Awards
For upgrades requested through January 11, 2010
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 Information below applies to United Mileage Upgrade Awards requested through January 11, 2010. For requests made on/after January 12, 2010, mileage requirements are generally being reduced and a co-pay will apply. You will also be able to request upgrades from all United Business fares and most United Economy fares. Learn more
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See the United Mileage Upgrade Award chart for specific mileage amounts.
| United Mileage Upgrade Award quick reference guide |
| Upgrade availability |
Upgrade seats are dependent upon demand for paid premium fares and may not always be available. In general, many first or business class bookings do not occur until a week or two before departure, so upgrade seats may not be available until closer to your flight date. Upgrades may only be requested once your ticket has been issued. |
| Upgrade clearance times and waitlists |
Upgrades are processed according to your Mileage Plus status.
Upgrades will be confirmed if seats are available at time of request, otherwise, you will be placed on a waitlist. You can check the status of your request in My Itineraries.
If upgrade space becomes available, requests will be prioritized by Mileage Plus status, original booking class purchased, and by time of request in a tiebreaker situation. |
| Valid carrier |
Flights marketed and operated by United and United Express. Upgrades on United operated flights marketed by other airlines and on United-marketed codeshare flights operated by other airlines is not permitted. |
| Valid travel regions |
• Within Region 1 (North America, Hawaii, Caribbean, Central America)
• Within Region 2 (all other United destinations)
• Between Region 1 and Region 2 |
| Miles required |
Required mileage amounts vary depending on your origin and destination and booking class. Fewer miles are required to upgrade from full-fare Economy
(Y and B booking classes).
See United Mileage Upgrade Award chart for details. All upgrades are one-way. If fare rules for your purchased fare permits stopovers, up to two stopovers are permitted per one-way Mileage Upgrade Award and additional miles are not required.
When travel originates in Asia, Australia, Europe or Latin America and entails routing via the U.S., two awards are required: one to/from the U.S., and another between the U.S. and your final destination. |
Upgradeable
booking classes |
Within Region 1:
• United Business (C,D,J)
• United Economy (Y,B,M,E,H,U,Q,V,W,S,T,K,L)
Within Region 2 or between Region 1 and Region 2:
• United Business (C,D,J)
• United Economy (Y,B,M,H) |
| Upgrade service classes |
• United Economy to United First (on 2-cabin aircraft)*
• United Economy to United Business (on 3-cabin aircraft)
• United Business to United First (on 3-cabin aircraft)
* Double upgrades from United Economy to United First are not permitted on 3-cabin aircraft. |
| Non-upgradeable booking classes and tickets |
Within Region 1:
• United Business (Z)
• United Economy (G)
Within Region 2 or between Region 1 and Region 2:
• United Business (Z)
• United Economy (E, U, Q, V, W, S, T, L, K, G)
• Award tickets (booking classes XY, NY, XC for Saver awards and booking classes Y and C for Standard awards)
• Tickets already upgraded to United Business (booking class NC)
• Tickets purchased through Priceline and Hotwire, where the airline is not disclosed until after payment |
Sponsoring upgrade for another traveler/
transferability |
You may redeem miles to sponsor a United Mileage Upgrade Award for another traveler, regardless of whether the traveler has the same last name as the sponsor or a different last name.
Visit Sponsor Upgrade and log-in using your Mileage Plus number or e-mail address. Enter the traveler’s last name and six-character record locator or confirmation code. |
| Mileage accrual |
Miles earned will be based on the original ticketed booking class, not the upgraded class of service. |
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