Power outlets
In-seat power outlets are available on United aircraft as described in the chart below. Two different types of power outlets may be available, depending on the aircraft.
- AC 110v power ports – These outlets supply 110v AC power and do not require an adapter. You may use the standard charger for your laptop or other electronic device to plug into AC power.
- EmPower® DC power ports – EmPower outlets supply 15v DC power (up to 75 watts per outlet) and require the use of an adapter. Please note that adapters will not be supplied by United. Travelers may bring their own adapters on board. Only laptops are recommended for use with EmPower DC power ports.
On our transcontinental p.s.® flights—premium service flights between New York's JFK airport and either San Francisco or Los Angeles—every seat features an AC power port, which does not require an adapter.
Please see the chart below to see if in-seat power outlets are provided on your aircraft. In-seat power is available only in first and business class cabins unless otherwise noted.
| Aircraft |
747 |
757 - p.s.® flights |
767 |
777 |
| Flights within North America |
n/a |
AC 110v* |
EmPower DC |
EmPower DC |
| Flights departing or arriving outside of North America |
AC 110v |
n/a |
AC 110v |
EmPower DC |
| *AC 110v also available in United Economy® seats. |
In-flight Internet - United’s entire p.s. fleet is now Wi-Fi enabled
United now offers Gogo® Inflight Internet service on all p.s. premium service transcontinental flights, available between New York (JFK) and both Los Angeles (LAX) and San Francisco (SFO). Register in advance or simply launch your web browser while you’re in flight. After registering, you will be able to browse the Web, catch up on email and access corporate VPNs on your Wi-Fi-enabled laptop or mobile device. For more information, visit united.com/wi-fi.
Please note: The use of internet-based voice services (VoIP) is not permitted on United® or United Express® flights.
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Satellite phone service
Satellite phone service is available on domestic and international flights aboard B767, B747 and B777 aircraft. The rate is $10 per minute, with a $10 connection fee. To make a call, simply swipe your credit card and then dial 00 followed by the country code and the telephone number.
Mobile device usage policy
The FCC currently prohibits the use of mobile network services (voice or data) while in flight. For safety reasons, you may not use your mobile phone while the plane is in motion. We do allow mobile phone usage prior to the aircraft door closing or with the captain's approval during ground delays.
