For customers who did not purchase directly from United
If your trip has not started and you booked through other travel agencies or travel websites, please contact the agency or website that you booked through for information.
If your trip has started you may contact United Reservations at 1-800-UNITED-1 (1-800-864-8331), 24 hours a day, 7 days a week.
Please note: united.com customer support provides technical assistance to united.com users. Please do not contact web customer support with questions regarding your reservation.