Special Terms and Conditions
In addition to theTerms and conditions and all other applicable tariffs, contracts of carriage, rules, regulations, fares, charges, policies, guidelines, disclaimers, terms or conditions (including Warsaw Convention Notices)(collectively, the "Terms"), as a registered or unregistered, authorized or unauthorized user (including user's invitees and all other persons with access to user's passwords) (collectively, "Users") of United Airlines' web site services (including, but not limited to, Create Itinerary, Award Travel, E-Fares and Mileage Plus)(collectively, "United" service), you are voluntarily, expressly and knowingly hereby agreeing that these Special Terms and Conditions apply to your access and use of United services, and that you are bound by them. If you do not agree, you must not use or permit others to use United services. You may inspect the full text of the Terms at any of our airport or city ticket offices.

SPECIAL TERMS
While the Special Terms and Conditions are extremely important to you, they are not intended to, and will not be interpreted to, alter, change, modify, amend or nullify any other applicable Term to the extent such Term is clearly inconsistent with these Special Terms and Conditions. Although Users who are not either (1) registered with United as Users of United services ("Registered Users") or, (2) trusted invitees of such Registered Users authorized to act on behalf of such Registered Users, are hereby prohibited from accessing or using United services, each such Registered User agrees to be and shall be liable to United for and hold United harmless against any acts or omissions of such unregistered or unauthorized Users as a result of their access to or use of United services by the use of a Registered User's password or other access device

SPECULATIVE BOOKINGS AND RESERVATIONS
Unless and to the extent otherwise expressly permitted in writing byUnited Airlines ("United"), and regardless of the nature of your private activity, you will not access or use, or permit others to access or use, United services for (1) speculative bookings of seats, (2) speculative reservations of seats, (3) travel agency services, (4) conducting or participating in networking operations with third-party systems or, (5) performing bookings or reservations for others in return for compensation or any other benefit or thing of value (collectively, "Improper Conduct"). In its sole discretion and in addition to any other rights or remedies available to it, United reserves the right to determine whether the User(s) is(are) engaging in Improper Conduct, charge the Registered User (whose facilities or access rights have been used for Improper Conduct) a cancellation fee for any unused seat, and inhibit, limit or terminate (at any time and from time to time) the Registered User's access (in whole or in part) to United services. The Registered User shall indemnify United against all damages, loses or expenses which United suffers or incurs as a result of such Improper Conduct.

DATA AND SYSTEM SECURITY
The Registered User shall create and at all times maintain a data and system security program with comprehensive measures, policies, controls and practices ("Security Measures") that are necessary to prevent unauthorized or improper access to or use of data and information (or other content) in the United's database (including, but not limited to, Registered User identification codes and passwords). Registered User identification codes and passwords are related to specific individuals, therefore the Registered User must be diligent in his or her application and enforcement of the Security Measures. The Registered User may not use or permit any other party to use any hardware or software for access to United services which causes damage to or loss of United services, systems, networks, communications or software.

OPERATION AND USE
Users may exhibit the United screen displays only to Registered User authorized invitees, and use United 's data and information relating only to or generated by the Registered User for the purpose of performing the specific passenger seat booking, Mileage Plus profile corrections, reservation and related activity authorized by United services (e.g., reviewing seat availability, booking and reserving seats, modifying or canceling reservations, and reviewing existing reservations and your Mileage Plus account summary), but for no other purpose or function. Any undesignated non-business use and all business uses are strictly prohibited. The Registered User will promptly notify United of any actual, threatened or suspected unauthorized access, unauthorized use, misuse or infringement of or involving United services, data, information or content (including, but not limited to, Registered User identification codes and passwords), and will provide reasonable assistance to United in connection with protecting the rights of United in such services, data, information and content.

LIABILITY FOR CHARGES/NETWORK DAMAGE
By using, allowing others to use, or failing to prevent unauthorized use of its United services access rights, the Registered User hereby agrees to be responsible for, and shall hold United and its suppliers and licensors harmless from, (1) all charges, fees, duties, taxes and assessments applicable (from time to time) to the User's access to or use of United services and (2) any damages to any communications networks or services (whether common carrier or private networks or services) caused by the User's access to or use of United services, in each case where access or use by a User occurs through use of the Registered User's identification codes, passwords, authorizations, permits, facilities, software, hardware, media, arrangements, or agreements.

PROTECTED PROPERTY
The "United" name, logo, services, associated software, databases, transportation information, data created using United's services, trademarks, copyrights, service marks, patents, mask marks, moral rights and trade secrets are proprietary to and are the property (the "Protected Property") of United its suppliers or licensors, as the case may be. Except as otherwise set forth in the Terms or as expressly permitted by United, the Protected Property may not be used (as a basis for any software development or otherwise), commercially exploited, copied, redistributed, retransmitted, published, sold, rented, leased, marketed, sublicensed, pledged, assigned, disposed of, encumbered, transferred, reverse-engineered, assembled, decompiled, disassembled, or otherwise altered, modified or enhanced, whether in whole or part. United or its suppliers and licensors reserve all rights not expressly granted herein.

ENHANCEMENTS AND MODIFICATIONS
United retains the right, among others, to enhance or modify United services or software at its discretion at any time and from time to time. The User (including the Registered User) hereby agrees that its use of such enhancement or modification will constitute his or her affirmative agreement to pay United any then prevailing charges, if any, associated with such enhancement or modification, and to follow any additional procedures and instructions associated with the proper use of such enhancements and modifications.

DISCLAIMER OF WARRANTY
To the extent permitted by law, the User (including the Registered User) agrees that United services, Protected Property, associated databases, and other data and information accessible therewith or therefrom are provided on an "AS IS" BASIS, AND UNITED EXPRESSLY DISCLAIMS ANY WARRANTIES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE OR PURPOSE, DESIGN, ACCURACY, CAPABILITY, SUFFICIENCY, SUITABILITY, CAPACITY, COMPLETENESS OR AVAILABILITY. You also agree that United, its suppliers, licensors, employees, agents and other information content providers (and such persons and entities are third-party beneficiaries under these Special Terms and Conditions) do not represent that United services will be uninterrupted, without omissions or error free. Except to the extent required by law, neither United or anyone else involved in creating, producing or delivering United services (including, but not limited to, scheduling, help desk, reservations, manifesting, refunding, or transporting) shall be liable for any direct, indirect, incidental, special or consequential damages arising out of the use or inability to use United services.

LIMITATION OF REMEDY
Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of an implied warranty, therefore such exclusions or limitations may not apply to you. In the event United accepts responsibility, or is determined liable in a court of competent jurisdiction (whether in contract or tort) for any of your damages pursuant to any of your claims against United or any of its agents or contractors (which agents and contractors are third-party beneficiaries under these Special Terms and Conditions) associated with United services or its associated software, data, information or other content, your sole and exclusive remedy (but subject to the Terms and to the extent permitted by law) will be limited to the reimbursement of any registration fees and service charges paid by you to United for services reserved but not provided by United. You hereby waive any and all rights to bring any claim or action related to matters which are the subject of these Special Terms and Conditions in any forum beyond two (2) years after the first occurrence of the kind of act, event, condition or omission upon which the claim or action is based. Additionally and unless otherwise precluded by law, you agree that these special terms and conditions, and any dispute arising thereunder, are governed by the laws of the State of Illinois, USA, and that any legal action you may wish to bring against United, its officers, directors, employees and agents pursuant to these special terms and conditions, must be brought in a court of competent jurisdiction in the State of Illinois, USA.

RESERVATION OF RIGHTS
You understand and agree that United may, in its sole judgment, at any time and from time to time, modify, restrict or terminate United services or your access to United services, without any liability or notice, which modification, restriction or termination may be exercised before any applicable refund of any paid-up registration or license fees which may have been paid to United. The use of United services under the Registered User's identification codes and passwords will constitute your agreement not to infringe upon, or permit any of your authorized Users to infringe upon any Protected Property or Protected Property rights.


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