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Contact Centers-Reservations
Airport Operations and
Contact Centers-Reservations
Airport Operations and Contact Centers-Reservations

We want to be your airline and employer of choice.

As the second largest airline in the world, we are an exciting, diverse company seeking high-energy individuals who are friendly, possess a positive attitude, and know that customers are always the number one priority.

The more than 100 airports in which United operates from are dynamic environments. Our frontline employees experience the challenge of helping our customers get to their final destination in the safest and most relaxing manner possible - whether it's for an important business meeting, a well-earned vacation, or simply the opportunity to spend time with family and friends.

As a United employee, you would be eligible for competitive benefits, including worldwide travel privileges. For a more in-depth review, see the Benefits page. While employees in these positions are required to work various shifts, often including weekends and holidays, this flexibility may accommodate various personal needs. The following are examples of opportunities that may be available at airport locations or contact centers:

Airport Operations-Leadership:

  • General Manager
  • Operating Manager–Customer Service
  • Operating Manager–Ramp Service
  • Supervisor Airport Operations–Customer Service
  • Supervisor Airport Operations–Ramp Service
Airport Operations-Ramp Service/Plane Side:
  • Customer Service Representative
  • Ramp Service Employee
Contact Centers-Reservations:
  • Reservations Sales & Service Representative
  • Supervisor - Reservations
Explore Customer Service career opportunities
Explore Ramp Service career opportunities
Explore all Airport Operations/Contact Centers career opportunities

Customers are your number one priority.

Employee Testimonial
"I enjoy my customers. I like trying to meet their needs, answer their questions and solve their problems. I provide a "human aspect" to the job that brings people together."
- Reservation Sales and Service Representative


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