United AirlinesA Star Alliance Member
Skip Navigation LinksHome > Travel information > Baggage information > Changed bag rules and optional services

Changed bag rules and optional services

We have revised some of our checked baggage policies for travel worldwide. For the latest checked baggage updates, please review all relevant baggage pages before you travel.
Updated: December 18, 2014

Baggage service charges

Carry-on baggage allowed

Each traveler can bring on board one carry-on bag plus one personal item free of charge.

  • Maximum dimensions for a carry-on bag are 9 inches x 14 inches x 22 inches (22 cm x 35 cm x 56 cm), including handles and wheels
  • Maximum dimensions for your personal item, such as a shoulder bag, backpack, laptop bag or other small item, are 9 inches x 10 inches x 17 inches (22 cm x 25 cm x 43 cm)

Please see our Carry-on Baggage page for more information.

Checked baggage

To determine first and second checked baggage service charges for your itinerary, use the baggage calculator below. Please note that as required by U.S. Department of Transportation regulations, baggage service charges for your entire itinerary are determined by the marketing carrier for the first segment of your itinerary. Your originating marketing carrier is the airline whose flight number is assigned to the first segment of your itinerary. If this carrier is not United or United Express, different charges may apply.

Baggage service charges are based on the date of ticketing and on the ticketed cabin as well as the traveler's status or membership on the date of travel. Eligibility for the checked baggage service charge waiver for travelers on award tickets issued or re-issued on or after April 15, 2015, is based on each traveler’s Premier status at check-in, rather than the status of the member whose miles were used to purchase the award ticket.

For all United Economy® tickets issued or re-issued before February 1, 2015, Premier® Gold members are eligible for three complimentary checked bags at 70 pounds (32 kg) each. For United Economy tickets issued or re-issued on or after February 1, 2015, Premier Gold members are eligible for two complimentary checked bags at 70 pounds (32 kg) each for travel between the U.S., Canada, Puerto Rico and the U.S. Virgin Islands. For travel to and from select international markets, Premier Gold members are eligible for three complimentary checked bags at 70 pounds (32 kg) each. To determine specific checked baggage service charges, please use the baggage calculator below.

How much are my checked baggage service charges?

 

 

Number or username

Forgot Your MileagePlus Number?


Forgot Your PIN? | Forgot Password?


Checked baggage service charges apply at any point where bags are checked. For a trip that includes one or more connections, bags will be checked to your final destination, and the charge for checking a bag from your origin to your destination will apply. For a trip that includes a voluntary stopover, your bags will be checked to your stopover point, where you will collect your bags. When you resume travel, subject to applicable charges, you may check your bags again from the new point of check-in to the destination.

Temporary or permanent baggage embargoes, based on size, weight or number of bags, may be in place at certain airports. See our Excess Baggage Embargo page for details.

Service charge exemptions

Some customers are exempt from certain checked baggage service charges for bags within specified size and weight limits. For specific exemption details relating to your itinerary, select the appropriate status or membership from the dropdown list in the baggage calculator above. Note that exemptions cannot be combined to provide waived charges for additional bags. In the case of multiple exemptions, the greater of the allowances will apply. These benefits apply only on United- and United Express-operated flights when baggage check-in occurs with United.

U.S. military exemptions

  • Active U.S. military personnel and their accompanying dependents, not traveling on official business, receive waived service charges for up to three checked bags at 70 pounds (32 kg) each.
  • Active U.S. military personnel and their dependents traveling in United Economy on official business receive waived service charges for up to four checked bags at 70 pounds (32 kg) each.
  • Active U.S. military personnel and their dependents traveling in United Global FirstSM, United BusinessFirst®, United First® or United Business® on official business receive waived service charges for up to five checked bags at 70 pounds (32 kg) each.
  • Dependents traveling with active U.S. military personnel are also exempt as long as they are traveling in the same reservation. This exemption will not apply to group reservations including ten or more customers.

Other baggage service charges

Excess baggage

Bags checked in addition to the traveler's baggage allowance.
Checked baggage allowance may vary depending on cabin, status level, military status, itinerary and date of purchase. 
From $150 to $200 per bag
Learn more

Oversized baggage

Checked bags in excess of 62 linear inches* (158 linear cm) to 115 linear inches (292 linear cm)
Maximum size allowed may vary depending on cabin, status level, military status, itinerary and date of purchase.
*linear measurement = length + width + height
$200 per bag
Learn more

Overweight baggage

Checked bags weighing more than 50 pounds (23 kg) to 70 pounds (32 kg)
Maximum weight allowed may vary depending on cabin, status level, military status, itinerary and date of purchase.
From $100 to $200 per bag

Checked bags weighing more than 70 pounds (32 kg) to 99.9 pounds (45 kg)
Maximum weight allowed may vary depending on cabin, status level, military status, itinerary and date of purchase.
Up to $400 per bag
Learn more

See if an excess baggage embargo applies to your travel

Items with extra handling charges

The following items are subject to a special handling service charge based on itinerary.  All service charges are listed are per item.

Antlers
Worldwide from $150 to $200
Learn more

Bicycles
Worldwide from $150 to $200
Learn more

Dry ice
Worldwide from $150 to $200
Learn more

Kiteboards
Worldwide from $150 to $200
Learn more

Surfboards
Worldwide from $150 to $200
Learn more

Vaulting poles
Worldwide from $150 to $200
Learn more

Windsurfing sailboards
Worldwide from $150 to $200
Learn more


Service charges for other optional services

Inflight services may be available only in select cabins and/or on select aircraft.

24-hour flexible booking policy
No charge
Learn more

DIRECTV®
Up to $7.99
Learn more

Checked baggage subscription
From $349 to $999
Learn more

Economy Plus®
Per flight per person: From $9 to $299
Subscription per person: From $499 to $1099
Learn more

FareLockSM
From $6.99 to $14.99
Learn more

Inflight alcoholic beverages
From $6.99 to $15.99
Learn more

Inflight dining
From $3.29 to $9.99
Learn more

Inflight telephone
From $6 to $10 per minute plus $2.99 to $10 access fee

Inflight Wi-Fi
Available for purchase on either a per-hour or per-flight basis, depending on the flight.
Per-hour pricing: From $1 to $12.50 per hour
Per-flight pricing: From $3.99 to $29.95 per flight
Learn more

Premier Access®
From $9 to $59 per flight segment
Learn more

Premier AcceleratorSM
Up to 30 cents per mile
Learn more

Award Accelerator®
Up to 3.3 cents per mile
Learn more

Baggage Delivery
From $29.95 to $109.95 per order
Learn more

Buy award miles
3.5 cents per mile
Learn more

Online booking
No charge

Ticketing with a United agent
Within the 50 United States and Canada: $25 by phone, $30 at a City Ticket Office, $35 in person at the airport. Ticketing charges may vary outside of the U.S. and Canada and based on MileagePlus status level.

Replacing a lost paper ticket
$150

Same-day flight changes
Up to $75 per passenger, depending on Premier® status
Learn more

Other flight changes and cancellations
From $0 to $1,000 per passenger, based on applicable fare rules

Trip Insurance
From $19 to $252
Learn more

Unaccompanied minors
$99-$150 per direction of travel plus full adult fare per child (based on date of purchase and service request)
Learn more

Pets
In cabin: $125 per direction of travel.
Learn more

United ClubSM
One-time pass: Up to $50 per person
Membership per person: From $400 to $500 per year, plus $50 initiation for new members
Membership with spouse: From $650 to $750 per year, plus $50 initiation for new members
Learn more

Upgrade purchase during booking
Up to $9,999 per flight per person

Upgrade purchase during check-in
Up to $9,999 per flight per person

Upgrade award co-pay
Up to $600 per flight per person
Learn more