Payment transactions at airports
United continues to introduce new technology in support of a faster and more efficient travel experience. As part of these efforts, the United check-in counters and kiosks at some of the airports we serve no longer accept cash as a form of payment.
To see payment information for specific airport locations, visit the Accepted Forms of Payment page.
Atlanta temporary terminal change
As of June 12, 2014, United flights to and from Atlanta will temporarily operate out of Concourses D and E, while renovations are being completed in Concourse T. All United operations are scheduled to return to Concourse T by the end of 2014.
Bogota terminal information
All United international flights from El Dorado International (BOG) now depart from Terminal 2, the new international terminal. Domestic flights will continue to depart from Terminal 1. United check-in counters are located in Terminals 1 and 2.
Boston terminal information
United's new concourse at Boston Logan opened on April 30, 2014. All United flights now arrive at and depart from Terminal B. Learn more about our new Boston concourse
Denver construction advisory
Due to construction beginning in June 2012, passenger drop-off and pickup at Denver International Airport may be rerouted. Customers should allow additional time on the way to and from the airport.
For more information, go to flydenver.com/construction.
Houston terminal information
United's check-in counters and baggage claim at Houston Intercontinental's Terminal A have closed. United flights will continue to depart from Terminals A, B, C and E, but customers on flights departing from Terminal A must first check in at Terminal B. Customers on United flights arriving at Terminal A can claim their checked baggage at Terminal B.
Kansas City terminal information
Effective November 5, 2013, all of United's operations at Kansas City International (MCI) will be relocated from Terminal A to Terminal C.
Las Vegas terminal information
Check-in counters and baggage claim at McCarran International (LAS) have been relocated from Terminal 1 to Terminal 3. Flights will continue to depart from Concourse D, which is connected to Terminal 3 by an underground tram.
London terminal relocation
As of June 4, 2014, all United Airlines flights will arrive at and depart from Terminal 2 at London Heathrow Airport (LHR), instead of Terminals 1 and 4. Learn more about London Heathrow Airport's new Terminal 2
Los Angeles terminal consolidation
Starting in October 2014, all United departures and most arrivals will use LAX Terminals 7 and 8, with some international flights arriving at the International Terminal. We recommend that you check flight status online or through the United app for your gate location. Additionally, Premier Access® check-in at LAX has been relocated from Terminal 6 to Terminal 7, and as of October 27, the United ClubSM in Terminal 6 will close. Economy check-in will remain in Terminal 7, and the United Club location in Terminal 7 will remain open.
New York/Newark check-in information
United's check-in counters at New York/Newark's Terminal C have changed locations. Check-in counters remain in the same terminal but have moved to different floors. Domestic and international Economy check-in is now located on Level 2 of Terminal C. Domestic and international Premier Access® check-in is located on Level 3. Global ServicesSM members and customers traveling in United Global FirstSM should go to Level 3, Door 4, and then take the escalator to the C-2 checkpoint to check in at the Global Reception lobby.
Orlando terminal information
Check in for all flights departing Orlando International (MCO) at Terminal B, ticketing area F.
Quito airport relocation
Effective February 20, 2013, all flight operations to, from and through Quito, Ecuador, will be relocated to the new Quito Mariscal Sucre International Airport (UIO). The new location is approximately a 1.5-hour trip from the Quito city center, and we recommend that customers arrive at the airport at least 2.5 hours prior to flight departure, so please plan accordingly.
San Antonio terminal information
All United flights from San Antonio International (SAT) depart from Terminal B.
San Diego terminal information
Check in at Commuter Terminal for all United Express flights operated by SkyWest® to Los Angeles (LAX). Check in for all other United and United Express flights at Terminal 2.
San Francisco terminal information
United flights from San Francisco International (SFO) depart from Terminal 3 and the International Terminal. Ticketing, check-in and baggage drop are located at Terminal 3 for flights within the U.S. and Canada, and at the International Terminal for flights outside of the U.S. and Canada.
Sao Paulo terminal information
All United check-in counters are now located in Terminal 3, and all United flights depart from and arrive at Terminal 3.
United ClubSM members, Star AllianceTM Gold members and premium-cabin customers traveling internationally can visit the Star Alliance lounge on the Mezzanine Level of Terminal 3.
Seattle terminal information
All of United's operations at SEA-TAC International Airport (SEA) are now located at Terminal A.
Seoul, Incheon airport information
United customers departing Seoul Incheon airport can check in, check baggage and clear immigration at City Airport Terminal in Gangnam, and then board nonstop buses to the airport where they can use expedited security and immigration lines to proceed to their gate. Customers should arrive at City Airport Terminal at least 3 hours before scheduled departure. For more details, go to www.calt.co.kr.
Washington National terminal information
Check in for all flights departing Washington National (DCA) at Terminal B. Flights depart from Terminal B, at Gates 10, 11, 12, 14 and 16.