Changed bag rules and optional services

Baggage service charges

Carry-on baggage allowed
United Airlines will permit the following items, per customer to be carried on the aircraft at no charge:

• One carry-on bag no more than 45 linear inches or 114 linear centimeters (L+W+H) or 14 inches + 9 inches + 22 inches (23 cm + 35 cm + 56 cm)
• One personal item (such as a shoulder or laptop bag)

Checked baggage
To determine first and second checked baggage service charges for your itinerary, use the baggage calculator below. Please note that as required by U.S. Department of Transportation regulations, baggage service charges for your entire itinerary are determined by the marketing carrier for the first segment of your itinerary. Your originating marketing carrier is the airline whose flight number is assigned to the first segment of your itinerary. If this carrier is not United or United Express, different charges may apply. Baggage service charges are based on the date of ticketing.

Checked baggage service charges apply at any point where bags are checked. For a trip that includes one or more connections, bags will be checked to your final destination, and the charge for checking a bag from your origin to your destination will apply. For a trip that includes a voluntary stopover, your bags will be checked to your stopover point, where you will collect your bags. When you resume travel, subject to applicable charges, you may check your bags again from the new point of check-in to the destination.

Service charge exemptions

Some customers are exempt from certain checked baggage service charges for bags within specified size and weight limits. For specific exemption details relating to your itinerary, select the appropriate status or membership from the dropdown list in the baggage calculator above. Note that exemptions cannot be combined to provide waived charges for additional bags. In the case of multiple exemptions, the greater of the allowances will apply.

U.S. military exemptions

• Active U.S. military personnel and their accompanying dependents, not traveling on official business, receive waived service charges for up to three checked bags.
• Active U.S. military personnel and their dependents traveling in United Economy on official business receive waived service charges for up to four checked bags
• Active U.S. military personnel and their dependents traveling in United Global First^SM, United BusinessFirst®, United First® or United Business® on official business receive waived service charges for up to five checked bags.
• Dependents traveling with active U.S. military personnel are also exempt as long as they are traveling in the same reservation. This exemption will not apply to group reservations including ten or more customers.