Award Accelerator® and Premier Accelerator℠
Are Award Accelerator and Premier Accelerator offered for all flights?
Award Accelerator and Premier Accelerator are valid for most types of tickets, including award tickets. The specific number of miles offered for purchase may vary based on the length of your flight and type of ticket. In these cases, miles available for purchase may not be directly related to the miles you'll be earning for your flight. Certain types of tickets may be excluded.
When will the miles I purchase post to my account?
Miles purchased with Award Accelerator and Premier Accelerator will post to your account within 24 hours of purchase. The actual flight miles you'll earn for your trip will still post upon completion of your flight.
Why did I see a different offer online than I did during check-in?
When you purchase miles during online check-in or at an airport kiosk, offers are based on the flights for which you are checking in. When purchasing miles on united.com outside of check-in, offers are based on the total remaining flights in your reservation.
What happens if I change or cancel my flight after purchasing?
All Award Accelerator and Premier Accelerator purchases of miles are nonrefundable. You'll be able to keep any miles you've purchased even if you change or cancel your trip. This also applies when your flight is rerouted or interrupted due to conditions outside of your control.
For additional support relating to Award Accelerator and Premier Accelerator purchases, please contact the MileagePlus Service Center
How do Personal Miles work?
In order to buy MileagePlus miles for your account, you must be a current MileagePlus member in good standing. A combined total of 100,000 award miles may be purchased per account per calendar year through MileagePlus Personal Miles and/or MileagePlus Give Miles®. A MileagePlus account number is required when buying miles. Your credit card will be billed immediately for this transaction.
MileagePlus award travel seats are subject to capacity controls. All standard MileagePlus program rules and conditions apply. Please allow 48 hours for your MileagePlus account to be updated. MileagePlus award miles are nonrefundable and non-transferable. Other terms may apply. Program fees and mileage rates are subject to change.
How much do award miles cost? Is there tax on the purchase?
Award miles cost $0.035 USD per mile. In addition, a 7.5% federal excise tax applies and is included in the displayed price. Your credit card will be billed immediately for this transaction.
Can I get a refund for Personal Miles purchases?
Personal Miles purchases are nonrefundable and non-transferable.
How long will it take for Personal Miles purchases to post to my MileagePlus account?
Please allow 48 hours for Personal Miles purchases to post to your MileagePlus account.
How many award miles may I buy through Personal Miles?
You may purchase a maximum of 100,000 award miles per MileagePlus account, per calendar year.
Do my Personal Miles purchases help me qualify for MileagePlus Premier® status?
Personal Miles purchases do not count towards qualification for MileagePlus Premier status levels.
Will the award miles I buy expire?
Award miles purchased through Personal Miles are treated the same as any MileagePlus award miles and are subject to the terms and conditions of the MileagePlus program.
For additional support relating to Personal Miles purchases, email email@example.com