Economy Plus one-time
What is the refund policy for Economy Plus®?
For tickets purchased on or after March 14, 2013, refunds for Economy Plus purchases are processed automatically after scheduled departure in the event of flight cancellation or change to a different flight, when travel is completed in a standard United Economy seat, or when travel is completed in a seat of equal or greater value through the purchase of a premium cabin seating offer. If a Complimentary Premier Upgrade is issued, then the Economy Plus purchase is not eligible for a refund. For tickets purchased prior to March 14, 2013, refunds for Economy Plus purchases will be processed automatically in the event that a customer is not accommodated in an Economy Plus seat. If a Complimentary Premier Upgrade is issued, then the Economy Plus refund will not be processed automatically.
Who can purchase Economy Plus seating?
All customers may purchase Economy Plus seating subject to availability. Advance complimentary access to Economy Plus is available to Premier® Platinum members and higher (for themselves and up to eight companions), and Premier Gold members (for themselves and one companion). Premier Silver members and one companion continue to enjoy complimentary access to Economy Plus seating, when available, upon check-in.
Can I earn Premier qualifying dollars (PQD) on my Economy Plus one-time purchase?
Yes, the traveler sitting in the purchased Economy Plus seat is eligible to earn PQD upon completion of travel. PQD is credited to the account of the member who travels, not necessarily the member who purchases the Economy Plus seat. For more information, see the Premier Qualifying Dollar Frequently Asked Questions page.
Economy Plus subscription
Where can I purchase an Economy Plus subscription?
Economy Plus subscription purchases can be made online at united.com and through the United Customer Contact Center at anytime.
If I purchased Economy Plus seating for an upcoming flight, can I apply that purchase toward an Economy Plus subscription?
Economy Plus purchases cannot be applied toward the purchase of an Economy Plus subscription.
How do I access Economy Plus subscription benefits?
Enter your MileagePlus number on your reservation, and your subscription benefits will allow you to select any available Economy Plus seat on the seat map.
Is my Economy Plus subscription purchase valid for all segments of my flight or only one segment?
The Economy Plus subscription is valid for all segments in the subscribed region on all United- and United Express-operated flights where Economy Plus seating is available.
Is my Economy Plus subscription purchase valid for multiple people in my itinerary?
When purchasing a subscription, you will select the number of passengers who will receive the subscription benefits, provided they are traveling on the same reservation. Additional travelers beyond the number specified in your subscription will be subject to standard individual Economy Plus seat charges.
Can I use my Economy Plus subscription if my final destination is outside my subscription region, but I have a connection in my region?
Economy Plus subscription region applies to each individual segment, regardless of connections. Standard Economy Plus seat charges will apply if additional segments are outside your subscribed region.
Where can I manage my subscription after purchase?
You can go to the My Account page on united.com to manage your subscription. It's easy to make updates at your convenience. You can modify, upgrade, renew or set up your subscription to auto-renew.
What if I want to upgrade to a different region or add additional passengers to my subscription?
You can upgrade your subscription at any time on the My Account page. Upgrading your subscription will extend its duration for another year with the new level of benefits that you select. Any residual value of your existing subscription will be applied to the subscription upgrade automatically.
Is my subscription eligible for auto-renew?
Yes, schedule your subscription renewal in advance so that your subscriptions renew automatically with an existing payment method. You'll continue to enjoy uninterrupted access to your subscription.
From the My Account page, you can modify the form of payment used for auto-renew or toggle your auto-renew setting on or off.
Where can I renew my subscription?
Renew your subscriptions from the My Account page. You will have the option to select from the benefit options and to determine the price of your subscription.
Will I receive a reminder to renew my subscription?
Yes, we will send you a reminder email prior to your subscription's expiration date with more details and information on current pricing. Renewal prices are subject to change.
Can I purchase a subscription as a gift for someone?
Yes, visit united.com to purchase subscriptions for your favorite travelers and help to make all their journeys more comfortable and convenient.
What should I do if I have received a gift subscription?
If you received a subscription as a gift, visit the Gift Activation page to apply the subscription to your MileagePlus account.
What if I already receive the benefit that would be provided by my gift subscription?
You will have the option to deposit the value to your United TravelBank balance as an electronic fund that can be applied toward any United or United Express flights or other subscriptions on united.com.
Can I earn Premier qualifying dollars (PQD) on my Economy Plus subscription purchase?
Yes, MileagePlus members who hold an Economy Plus subscription can earn PQD for the price of the subscription purchase. The recipient of an Economy Plus gift subscription is given PQD credit for the price of the subscription purchase when the subscription is activated. For more information, see the Premier Qualifying Dollar Frequently Asked Questions page.